I don't know why but I lost my wireless

[gengar]

Hi

I'm using a Dell with the system model: Latitude 5300

The OS is Windows 10 home

I've been using this for a while but never saw anything wrong with it until 3 hours ago, I lost my wireless connection

When I check the drivers, the Intel(R) Wireless-AC 9560 160MHz seems to be broken

These are the properties:

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

I tried some solutions like changing the BIOS and updating the drivers to the newest version but nothing seems to work.

Can you help me with this ?

Thank you

[AlHill]

Contact Dell for support.

Doc (not an Intel employee or contractor)
[CoPilot is a virus, W11 is a keystroke logger, all from MicroSlop]

[gengar]

what do you mean by copilot is a virus ?

[AlHill]

Just an opinion.

Doc (not an Intel employee or contractor)
[CoPilot is a virus, W11 is a keystroke logger, all from MicroSlop]

[Marc-Elsen]

  - @gengar     

• Open Device Manager
• Expand Network adapters
• Right-click Intel(R) Wireless-AC 9560
• Click Uninstall device
• Check “Delete the driver software for this device”
• Reboot
  
  Windows may re-install the driver , or else install it manfully from Dell.
  If the driver or device suddenly failed, there could have been  some system corruption
  for some reason :  Use a system restore point , if you have a recent one, 
                                    or else re-install the laptop completely (safe user data first)
  
  M.