- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There are multiple devices connected to the wifi that are working fine, it seems to only be this laptop.
I was able to find this in logbook. I also attached the results of the SSU.
Device PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_59\4&283c8650&0&00E5 had a problem starting.
Driver Name: oem63.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw04
Lower Filters:
Upper Filters: vwifibus
Problem: 0x15
Problem Status: 0x0
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had a similar issue with my phone trying to connect to the 5GHz network on my router, and it turned out my phone didn't like that I had turned on band steering for the dual-band. Your laptop may have a similar issue, perhaps?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello JMuld2,
Thank you for submitting your question on this Intel® Community.
Were you able to check the recommendation provided by xaelith?
Please provide us with the following information to better assist you:
- When did you start experiencing this issue?
- Did something change in your environment? e.g. new router, new driver update, Windows update, etc.
- What is the model number of your router/Access Point?
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello JMuld2,
If you need further assistance, please let us know. We will be glad to assist you.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello JMuld2,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page