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I haven't been able to see my Wi-Fi option in my Windows 11 for the last 5 DAYS

ABHISHEK00
Principiante
146 Vistas

I haven't been able to see my Wi-Fi  And Bluetooth option in my Windows 11 for the last 5 days. 

(wifi drivar name - realtek rtl8822ce 802.11ac pcie adapter ) but this time my wifi and bluetooth not show .Screenshot 2025-09-02 232313.pngScreenshot 2025-09-02 232519.png

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1 Responder
Mike_Intel
Moderador
91 Vistas

Hello ABHISHEK00,


Thank you for posting in Intel community Forum.


For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.


  1. What is the brand and model of your system?
  2. What was the last change made in the system before the issue started?
  3. What is the model of your wireless controller?
  4. What are the troubleshooting steps that you tried so far?
  5. For me to review the hardware and the installed drivers, please help generate the SSU logs of your system. Kindly check the link below for the steps on how to generate the logs.


How to get the Intel® System Support Utility Logs on Windows*


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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