IDSA: Invalid Configuration Data

[TheTrain]

Hi all, since a couple of months I'm encountering the "Invalid Configuration Data" error and I don't know how to solve it to let IDSA running normally. 
I've attached to images with the error itself and the configuration where I'm trying to use IDSA. I've already tried to repair the installation and to do a clean install of the application.  Also on Windows IDSA tell me that there is a driver update available for the wireless card installed but because of this error IDSA can't download or installa any update, at all. 

Thank you, have a good day 

[IsaacQ_Intel]

Hello @TheTrain

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

According to the issue you are experiencing, we can suggest the following:

·        Follow the steps on the hyperlink: “Invalid Configuration Data” Error Message When Running Intel® Driver & Support Assistant (Intel® DSA).

·        Try performing a Clean install of the app using the IDSA uninstaller, follow the instruction in the hyperlink.

·        To update your Intel Dual Band Wireless-AC 7265 try a clean install of the latest driver: 22.240.0

If the problem continues, please inform us so that we can better assess how to assist you.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[uncleB]

This didn't work for me...uninstalled and re-installed and still the same error message.

[IsaacQ_Intel]

Hello TheTrain

We hope you are doing fine.

Were you able to perform the troubleshooting provided:

Follow the steps on the hyperlink: “Invalid Configuration Data” Error Message When Running Intel® Driver & Support Assistant (Intel® DSA).

·        Try performing a Clean install of the app using the IDSA uninstaller, follow the instruction in the hyperlink.

·        To update your Intel Dual Band Wireless-AC 7265 try a clean install of the latest driver: 22.240.0

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello TheTrain

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Isaac Q.

Intel Customer Support Technician.