Intel AC 8265 on win10 speed copy only 250 mbps

[MNova4]

Hi,

on win10 dell laptop with cable speed copy is around 800 Mbps but with wireless that use 2x2 MU-MIMO copy arrive max to 250 mbps. I am using driver 20.70.0.5 that is latest dell drivers

any suggestion pls?

[Wanner_G_Intel]

Hello MNova4, Thank you for joining this Intel Community. To verify if this is a driver issue, please try these steps: 1. Is Windows* up to date? 2. You can also perform a clean install of the wireless driver provided by DELL*. Clean Installation of Wireless Drivers https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networking.html 3. Verify the Recommended Settings for 802.11ac Connectivity. https://www.intel.com/content/www/us/en/support/articles/000024678/network-and-i-o/wireless-networking.html Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation

[MNova4]

Hi,

thanks for the answer it is a completly new DELL laptop without software installed, antivirus as well, drivers are the latest from DELL and also the Firmware. All settings are ok, I have already recheck,.

we use Ruckus AP te support MU-MIMO and their support told me that Intel chipset doesn't support correct MU-MIMO function and 250 mbps is maximum that we can have.

thanks

[Wanner_G_Intel]

Hello MNova4, Thank you for your response. According to the product specifications, MU-MIMO is supported. Intel® Dual Band Wireless-AC 8265 https://ark.intel.com/products/94150/Intel-Dual-Band-Wireless-AC-8265 Product Brief https://ark.intel.com/products/94150/Intel-Dual-Band-Wireless-AC-8265 In case you would like to have more information about this technology, we can look into this issue. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation

[Wanner_G_Intel]

Hello MNova4, If you have any further questions about MU-MIMO, we will be glad to address them. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation