Intel AC7260 || Bluetooth driver || Error during installation || Required DLL cannot be loaded

idata · ‎08-28-2016

Hi guys,

I am trying to install Intel AC7260 driver for bluetooth part of it.

However when I do run setup I get a message, that required dll package could not be loaded.

Wireless works, bluetooth is unrecognized device.

My system info is as follows:

Laptop: T61

CPU: X9000

RAM: 8GB

GPU/Chipset: GMA965 family

OS: Windows 10 Server Technical Preview 5

Here I attach the logs of failed installtion(should translation of specific lines be required, let me know):

=== Verbose logging started: 28.08.2016 22:38:33 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Windows\system32\msiexec.exe ===

MSI (c) (90:30) [22:38:33:559]: Font created. Charset: Req=0, Ret=0, Font: Req=, Ret=Arial

MSI (c) (90:60) [22:38:33:589]: Resetting cached policy values

MSI (c) (90:60) [22:38:33:589]: Machine policy value 'Debug' is 0

MSI (c) (90:60) [22:38:33:589]: ******* RunEngine:

******* Product: C:\Users\Administrator\Desktop\BT_19.00.1621_64_Win10\Intel Bluetooth.msi

******* Action:

******* CommandLine: **********

MSI (c) (90:60) [22:38:33:591]: Machine policy value 'DisableUserInstalls' is 0

MSI (c) (90:60) [22:38:33:597]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2

MSI (c) (90:60) [22:38:33:598]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\Administrator\Desktop\BT_19.00.1621_64_Win10\Intel Bluetooth.msi' against software restriction policy

MSI (c) (90:60) [22:38:33:600]: SOFTWARE RESTRICTION POLICY: C:\Users\Administrator\Desktop\BT_19.00.1621_64_Win10\Intel Bluetooth.msi has a digital signature

MSI (c) (90:60) [22:38:33:748]: SOFTWARE RESTRICTION POLICY: C:\Users\Administrator\Desktop\BT_19.00.1621_64_Win10\Intel Bluetooth.msi is permitted to run at the 'unrestricted' authorization level.

MSI (c) (90:60) [22:38:33:752]: Cloaking enabled.

MSI (c) (90:60) [22:38:33:752]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (90:60) [22:38:33:760]: End dialog not enabled

MSI (c) (90:60) [22:38:33:761]: Original package ==> C:\Users\Administrator\Desktop\BT_19.00.1621_64_Win10\Intel Bluetooth.msi

MSI (c) (90:60) [22:38:33:761]: Package we're running from ==> C:\Users\Administrator\Desktop\BT_19.00.1621_64_Win10\Intel Bluetooth.msi

MSI (c) (90:60) [22:38:33:765]: APPCOMPAT: Compatibility mode property overrides found.

MSI (c) (90:60) [22:38:33:765]: APPCOMPAT: looking for appcompat database entry with ProductCode '{3920BCB0-23AA-4D0D-93E5-404692DAF9D2}'.

MSI (c) (90:60) [22:38:33:765]: APPCOMPAT: no matching ProductCode found in database.

MSI (c) (90:60) [22:38:33:771]: MSCOREE not loaded loading copy from system32

MSI (c) (90:60) [22:38:33:776]: Machine policy value 'TransformsSecure' is 1

MSI (c) (90:60) [22:38:33:776]: Machine policy value 'DisablePatch' is 0

MSI (c) (90:60) [22:38:33:776]: Machine policy value 'AllowLockdownPatch' is 0

MSI (c) (90:60) [22:38:33:777]: Machine policy value 'DisableLUAPatching' is 0

MSI (c) (90:60) [22:38:33:777]: Machine policy value 'DisableFlyWeightPatching' is 0

MSI (c) (90:60) [22:38:33:777]: Looking for storage transform: 1045

MSI (c) (90:60) [22:38:33:777]: Note: 1: 2205 2: 3: Patch

MSI (c) (90:60) [22:38:33:777]: Note: 1: 2205 2: 3: PatchPackage

MSI (c) (90:60) [22:38:33:778]: Note: 1: 2262 2: _Tables 3: -2147287038

MSI (c) (90:60) [22:38:33:778]: Note: 1: 2262 2: _Columns 3: -2147287038

MSI (c) (90:60) [22:38:33:778]: Note: 1: 2262 2: Media 3: -2147287038

MSI (c) (90:60) [22:38:33:778]: Note: 1: 2262 2: File 3: -2147287038

MSI (c) (90:60) [22:38:33:778]: TRANSFORM: 'PatchPackage' table is missing or empty. No pre-transform fixup necessary.

MSI (c) (90:60) [22:38:33:778]: TRANSFORM: Applying regular transform to database.

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: _Tables 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: _Columns 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: _Validation 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: AdminExecuteSequence 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Condition 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: AdminUISequence 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: AdvtExecuteSequence 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: AppSearch 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Binary 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: CheckBox 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Component 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Directory 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: ControlCondition 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: ControlEvent 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: CustomAction 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: EventMapping 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: FeatureComponents 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: File 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Icon 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: InstallUISequence 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: ListBox 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Media 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: MsiFileHash 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Registry 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: RegLocator 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Signature 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: TextStyle 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: Upgrade 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: # _PatchCache 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: # _BaselineData 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: # _BaselineFile 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: # _BaselineCost 3: -2147287038

MSI (c) (90:60) [22:38:33:779]: Note: 1: 2262 2: _MsiPatchTransformView 3: -2147287038

MSI (c) (90:30) [22:38:33:780]: Font created. Charset: Req=238, Ret=238, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (90:30) [22:38:33:792]: Font created. Charset: Req=1, Ret=238, Font: Req=, Ret=Arial

MSI (c) (90:60) [22:38:33:795]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2D99FCC8-CC4E-4ECC-8BD0-E76896DE73FB}'.

MSI (c) (90:60) [22:38:33:795]: APPCOMPAT: no matching ProductCode found in database.

MSI (c) (90:60) [22:38:33:795]: Transforms are not secure.

MSI (c) (90:60) [22:38:33:796]: Transforming table Property.

MSI (c) (90:60) [22:38:33:797]: Transforming table Control.

MSI (c) (90:60) [22:38:33:797]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:&...

idata · ‎08-29-2016

LiquidSteam,

The Intel® Dual Band Wireless-AC 7260 was not designed to work on servers. You are welcome to confirm this piece of information here: http://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/dual-band-wireless-ac-7260-bluetooth-brief.pdf The Intel® Dual Band Wireless-AC 7260 - PRODUCT BRIEF page # 2 where it says "Operating systems". Please bear that Intel does not develop drivers specifically for servers.

Regarding Windows* Server 2016 Technical Preview 5, our recommendation is to contact Microsoft* for further details on this particular situation since this product is officially released just yet. In cases like this, verify with Microsoft* for inbox drivers.

Best regards,

Aleki

idata · ‎09-05-2016

LiquidSteam,

We haven't heard from you in a while so we would like to know if there is anything else we can do to assist you.

Best regards,

Aleki

idata · ‎09-06-2016

Regards,

I am awaiting for the community response.

As to your previous statement about lack of the design to work on servers etc. I would only ask about one thing. Would that be possible for you to provide a list of the error mentioned files/dll libraries, that are required in order to run the installer?

After all, you have created this installator, have you not?

Or if possible, specifically the file missing as per logs(if you are able to take educated guess based on them).

I am also going to contact Microsoft regarding this issue.

Thanks for all your help

idata · ‎09-06-2016

LiquidSteam,

We are going to check about it and will provided an answer soon. In the mean time, if you have any more questions regarding this subject, please do not hesitate to contact us.

Best regards,

Aleki

idata · ‎09-08-2016

LiquidSteam,

Thank you for your time. We would like to inform you that there is no available documentation regarding the list of errors you have requested. Looking at your current configuration provided in your first post, the Intel® Core™2 Extreme Processor X9000 is a fairly old processor (2008) and it may not be fully compatible to be used with the Intel® Dual Band Wireless-AC 7260 since this adapter was launched in 2013.

Windows®10 Server Technical Preview 5 has not yet been officially released so it is important to contact Microsoft* for additional support and consult if your configuration meets all the requirements to have this OS installed.

Please, let us know if you have any other questions.

Best regards,

Aleki

idata · ‎09-15-2016

LiquidSteam,

We haven't heard from you in a while so we would like to know if there is anything else we can do to assist you.

Best regards,

Aleki