Intel AX211/210 downgrade to WIFI 5 protocol

[UI2009]

Dear Support, 

I am using both AX211/AX210 client, I tried to connect to a WIFI6 access point but I was only able to get WIFI 5 protocol as viewed from WLAN card properties page also from Netsh wlan show interface from CMD.

My question is does the WLAN card will automatic downgrade from AX capability to AC capability due to surrounding wireless traffic or interference?  

AX211 version: 22.140.0.3 

Thanks. 

[DeividA_Intel]

Hello UI2009,  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your  Intel® Wi-Fi 6E AX211 (Gig+)

In order to better assist you, please provide the following:  

1. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

2. Is this a laptop or desktop computer? 

3. What is the model of your router/modem?

4. Just to confirm, does the issue is present with the latest Intel driver version 22.150.0?  

Regards,  

Deivid A.  

Intel Customer Support Technician

[DeividA_Intel]

Hello UI2009,  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello UI2009, 

I was checking your thread and see that we have not heard back from you.  

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.  

Regards,  

Deivid A.  

Intel Customer Support Technician