Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
8508 Discussions

Intel BE200 support

otonashikurumi
Beginner
191 Views

I have upgrade to win11 24h2 but i can not use 6g320Mhz .

how can i issue it?

0 Kudos
2 Replies
JedG_Intel
Moderator
83 Views

Hello otonashikurumi

 

Thank you for posting on Intel Community Forum.

 

To address your concern properly, please share the details below.

 

1. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

2. Is this a laptop or desktop system?

3. Are you able to use other frequency without issues?

4. Is this issue happening at home, office environment or both?

 

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

I look forward to your response.

 

Best regards

Jed G.

Intel Customer Support Technician


0 Kudos
JedG_Intel
Moderator
32 Views

Hello otonashikurumi,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
Reply