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I have upgrade to win11 24h2 but i can not use 6g320Mhz .
how can i issue it?
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Hello otonashikurumi
Thank you for posting on Intel Community Forum.
To address your concern properly, please share the details below.
1. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
2. Is this a laptop or desktop system?
3. Are you able to use other frequency without issues?
4. Is this issue happening at home, office environment or both?
Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*
I look forward to your response.
Best regards
Jed G.
Intel Customer Support Technician
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Hello otonashikurumi,
I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello otonashikurumi,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Jed G.
Intel Customer Support Technician
