Intel Be200 unable to connect in EMLSR mode

[Rana2]

Hi Everyone , 

I unable to connect Intel BE200 in EMLSR mode , it connects in MLSR mode only.

Even though AP/client supports EMLSR

Is there any settings to be done on client side ? or it is expected to only connects in MLSR mode?

Some details of clients driver/OS

OS : 24H2 26100.2775 - Windows

Driver :  Version : 23.130.1.1

Please suggest

Thanks in Advance !

[JedG_Intel]

Hello Rana2,

It appears that you're having issues connecting the Intel BE200 in EMLSR mode. To assist you effectively, please share the information below.

1. Were you able to connect to EMLSR mode before?

2. Is this a laptop or desktop system?

3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[Rana2]

1. Were you able to connect to EMLSR mode before? - No Market driver I could not connect anytime, Its always in MLSR mode.

2. Is this a laptop or desktop system? - Its a NUC 

3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

-Its a NUC with intelBE200 card installed in it

Attached "IntelBE200_Support.txt" for system configuration 

[JedG_Intel]

Hello Rana2,

Thank you for sharing all this information. I will be investigating this matter and I'll get back to you as soon as possible.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Rana2,

I reviewed the technical specifications for the NUC7i5DNKPC, and the wireless card installed in this computer is the Intel Dual Band Wireless-AC vPro 8265, as noted on pages 12 and 29. However, for issues like this, support has transitioned to ASUS. All software, firmware, BIOS support, and security advisories will be supported through ASUS. You may try contacting them using this link: Official Support | ASUS Global. For more information about the transition, please see this public link regarding the NUC transition.

I apologize for any inconvenience and that I wasn't able to fully support you with your concern. Rest assured that it's best to contact ASUS about this matter as our information is limited due to the transition.

I will now close this inquiry. If you have other questions, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician