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JHebb
Beginner
2,213 Views

Intel Centrino Wireless N-100 - bad WIFI range

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I'm having the the Aspire 5749 for many years and WIFI went always smoothly. However, I see some degradation in the coverage/range of my WIFI.

After the years, I've noticed I only reach 1,5 Mbps when being 5m from my router. When I'm just next to the router, I can get 35 Mbps download. During those years, an upgrade to Windows 10 has been performed so I first thought it could be a driver issue. But then I booted an Ubuntu 17.04 Live CD, and I'm experiencing the same issue -> only 1,5 Mbps download speed. So it's definitely not a driver issue. When I do the same test with another laptop/my smartphone, I do get fast download speed - so it's also not a problem related to the router.

Can a WIFI card get 'damaged' after years being used? I've never heard this story, but it's like I'm facing it right now ...

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1 Solution
idata
Community Manager
398 Views

Hello jochenhebbrecht,

 

 

We understand that your PC uses the Intel® Centrino® Wireless-N 100 and is getting slow speeds when you move it away from the access point. Here are a couple items for your consideration:

 

 

- Try disabling Blueooth* in the PC, as it often helps with WiFi connectivity. WiFi adapters can receive interference from other electric devices, such as Bluetooth peripherals, wireless phones and controllers, microwave ovens, etc.

 

- Wireless adapters can get damaged over time, same as other electronic components. In this case, we advise you to check with the https://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support, or its authorized service provider. Make sure that the adapter and antennas are properly connected to the system.

 

- The Intel® Centrino® Wireless-N 100 is not supported with Windows® 10, so it may or may not work properly in this configuration: https://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005602.html Supported Operating Systems for Intel® Wireless Products.

 

- The N 100 has been discontinued and reached End of Interactive Support, therefore, the support options for it are limited: https://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000006507.html Customer Support Options for Discontinued Intel® Wireless Products

 

 

Regards.

 

Jonathan B.

View solution in original post

7 Replies
idata
Community Manager
399 Views

Hello jochenhebbrecht,

 

 

We understand that your PC uses the Intel® Centrino® Wireless-N 100 and is getting slow speeds when you move it away from the access point. Here are a couple items for your consideration:

 

 

- Try disabling Blueooth* in the PC, as it often helps with WiFi connectivity. WiFi adapters can receive interference from other electric devices, such as Bluetooth peripherals, wireless phones and controllers, microwave ovens, etc.

 

- Wireless adapters can get damaged over time, same as other electronic components. In this case, we advise you to check with the https://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support, or its authorized service provider. Make sure that the adapter and antennas are properly connected to the system.

 

- The Intel® Centrino® Wireless-N 100 is not supported with Windows® 10, so it may or may not work properly in this configuration: https://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005602.html Supported Operating Systems for Intel® Wireless Products.

 

- The N 100 has been discontinued and reached End of Interactive Support, therefore, the support options for it are limited: https://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000006507.html Customer Support Options for Discontinued Intel® Wireless Products

 

 

Regards.

 

Jonathan B.

View solution in original post

JHebb
Beginner
398 Views

Hi Jonathan,

Thanks for your reply.

I will try disabling the Bluetooth, might work! I'll come back to you once tested.

Jochen

idata
Community Manager
398 Views

Hello jochenhebbrecht,

 

 

We will be waiting for updates, or in case you have any further questions after going through the previous recommendations.

 

 

Regards,

 

Jonathan B.
idata
Community Manager
398 Views

Hello jochenhebbrecht,

 

 

We hope our recommendations were helpful. Feel free to contact us if you have any additional questions.

 

 

Regards,

 

Jonathan B.
JHebb
Beginner
398 Views

I also accepted the first answer as this answersed my question. Thanks!

JHebb
Beginner
398 Views

Sorry Jonathan for my late reply!

The laptop doesn't have a Bluetooth interface, so disabling will not help.

We're going to replace the WIFI card to see if that will solve the issue.

idata
Community Manager
398 Views

Hello jochenhebbrecht,

 

 

We are glad to be of help. Feel free to contact us if you have any other questions.

 

 

Regards,

 

Jonathan B.
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