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BE1
Beginner
959 Views

Intel® Dual Band Wireless-AC 7260 issue with "No networks found" after displaying home network for 1-2 seconds only

After installing Windows 8.1 on my Intel NUC computer, I tried to setup the wireless connection. Initially there were "No networks found." After a few restarts of both the computer and the network card, I was briefly able to see networks in range (I live in NYC and there are at least 20 wifi access points in range). A few seconds later, it reverted to "No networks found" again. Drivers are up-to-date and no amount of restarting the network adapter seems to help. Could the card be defective? One thing to note is that I originally tried installing Linux (OpenELEC) on this computer. I had the same problem with the network disappearing with that OS as well.

My system specs are as follows:

  • Intel® Dual Band Wireless-AC 7260
    • Currently w/ driver version 17.0.2.5 (4/16/2014) from the Intel PROSet/Wireless Software for Windows 8.1
    • Originally had driver version 16.5.3.6 with the same exact issue
  • Mini PC - Intel® NUC Kit D54250WYK
    • Windows 8.1 (x64)
    • 4 GB RAM
    • Crucial M500 240GB mSATA Internal SSD

 

http://www.amazon.com/gp/product/B00DMCVKMU/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1 Amazon.com: Intel Network 7260.HMWG WiFi Wireless-AC 7260 H/T Dual Band 2x2 AC+Bluetooth HMC: Computers & Accessories

http://www.amazon.com/gp/product/B00H3YT8CC/ref=oh_details_o00_s01_i00?ie=UTF8&psc=1 http://www.amazon.com/gp/product/B00H3YT8CC/ref=oh_details_o00_s01_i00?ie=UTF8&psc=1

http://www.amazon.com/gp/product/B00BQ8RKT4/ref=oh_details_o00_s01_i01?ie=UTF8&psc=1 Amazon.com: Crucial M500 240GB mSATA Internal Solid State Drive CT240M500SSD3: Computers & Accessories

 

Any ideas? Could my wireless card defective?

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1 Reply
Kevin_M_Intel
Employee
63 Views

Hello Theorycraft,

I am sorry to hear you are having this problem but let me help you.

All the information you have provided is very useful. Testing different Operating Systems is definitely a very good step to discard options which I would say you narrow it down to a hardware issue.

So I wonder if you can try resetting the Wireless card and make sure to set again the Antenna on the card? Here you have the integration guide for this NUC:

http://downloadmirror.intel.com/23089/a08/D54250WYK_IntegrationGuide05.pdf http://downloadmirror.intel.com/23089/a08/D54250WYK_IntegrationGuide05.pdf

If issue persists, I would recommend you testing the wireless card into another NUC or contacting the manufacture for a possible replacement.

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