Intel Killer BE1750s (BE201) doesn't detect 6 GHz wireless (repost)

[APersonWithAProblem]

Hi everyone,

More than a month ago, I opened a thread about the issue mentioned in the title. Despite following all the instructions provided by Intel support, the problem still persists — my wireless card does not detect the 6 GHz band.

I decided to reopen the thread because I want to understand why my card is having this issue.
Here’s the original post:

https://community.intel.com/t5/Wireless/Intel-Killer-BE1750s-BE201-doesn-t-detect-6-GHz-wireless/m-p/1714685#M61360 

Device model: MSI Prestige 16 AI+ Evo B2VMG;

Nothing locked at BIOS level, every component is original.

What I've tried:

•  Ubuntu live → doesn't detect 6 GHz netowork
•  Enable all 6 GHz-related setting in advanced setting → doesn't work
•  Driver 23.70.2 from Intel → doesn't work
•  Driver 23.80.1.3 from OEM → doesn't work
•  Driver 23.160.0 from Intel → doesn't work
• Clear Windows install → doesn't work
• Force to select the unselectable 6 GHz band in "Mobile hotspot" in Windows with a powershell script → Windows says that it can't generate the mobile hotspot 

About the 6 GHz access point tested:
I can connect to it with my other laptop that has the MediaTek MT7902 wireless adapter.

About my location:

The band legally regulated is 5925/5945-6425 MHz.

Print out from cmd:

PS C:\Windows\system32> netsh wlan show drivers
>>

Interface name: Wi-Fi

    Driver                    : Killer(R) Wi-Fi 7 BE1750s 320MHz Wireless Network Adapter (BE201D2W)
    Vendor                    : Intel Corporation
    Provider                  : Intel
    Date                      : 21/07/2025
    Version                   : 23.160.0.4
    INF file                  : oem476.inf
    Type                      : Native Wi-Fi Driver
    Radio types supported     : 802.11b 802.11g 802.11n 802.11a 802.11ac 802.11ax 802.11be
    FIPS 140 mode supported   : Yes
    802.11w Management Frame Protection supported : Yes
    Hosted network supported  : No
    Authentication and cipher supported in infrastructure mode:
                                Open             None
                                Open             WEP-40bit
                                Open             WEP-104bit
                                Open             WEP
                                WPA-Enterprise   TKIP
                                WPA-Enterprise   CCMP
                                WPA-Personal     TKIP
                                WPA-Personal     CCMP
                                WPA2-Enterprise  TKIP
                                WPA2-Enterprise  CCMP
                                WPA2-Personal    TKIP
                                WPA2-Personal    CCMP
                                Open             Vendor defined
                                WPA3-Personal    CCMP
                                WPA3-Personal    GCMP-256
                                Vendor defined   Vendor defined
                                WPA3-Enterprise 192 Bits GCMP-256
                                OWE              CCMP
                                OWE              GCMP-256
                                WPA3-Enterprise  CCMP
    Number of supported bands : 3
                                2.4 GHz [ 2412 MHz - 2472 MHz]
                                5 GHz [ 5180 MHz - 5885 MHz]
                                6 GHz [ 5955 MHz - 7115 MHz]
    IHV service present       : Yes
    IHV adapter OUI           : [00 00 00], type: [00]
    IHV extensibility DLL path: C:\Windows\System32\DriverStore\FileRepository\netwtw6e.inf_amd64_d488480304e1f365\IntelIHVRouter18.dll
    IHV UI extensibility ClSID: {00000000-0000-0000-0000-000000000000}
    IHV diagnostics CLSID     : {00000000-0000-0000-0000-000000000000}
    Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

PS C:\Windows\system32> netsh wlan show wirelesscapabilities

Wireless System Capabilities
----------------------------
    Number of antennas connected to the 802.11 radio (value not available)
    Max number of channels the device can operate on, simultaneously (value not available)
    Co-existence Support                        : Unknown


Wireless Device Capabilities
----------------------------

Interface name: Wi-Fi

    WDI Version (Windows)                       : 0.2.0.13
    WDI Version (IHV)                           : 0.2.0.12
    WiFiCx Version (Windows)                    : 1.2
    WiFiCx Version (IHV)                        : 1.2
    Firmware Version                            :
    Station                                     : Supported
    Soft AP                                     : Not supported
    Network monitor mode                        : Not supported
    Wi-Fi Direct Device                         : Supported
    Wi-Fi Direct GO                             : Supported
    Wi-Fi Direct Client                         : Supported
    Protected Management Frames                 : Supported
    DOT11k neighbor report                      : Supported
    ANQP Service Information Discovery          : Supported
    Action Frame                                : Supported
    Diversity Antenna                           : Unknown
    IBSS                                        : Not Supported
    Promiscuous Mode                            : Not Supported
    P2P Device Discovery                        : Supported
    P2P Service Name Discovery                  : Supported
    P2P Service Info Discovery                  : Not Supported
    P2P Background Discovery                    : Supported
    P2P GO on 5 GHz                             : Supported
    P2P GO on 6 GHz                             : Supported
    P2P Sae on GO                               : Supported
    ASP 2.0 Service Name Discovery              : Not Supported
    ASP 2.0 Service Information Discovery       : Not Supported
    IP Docking Capable                          : Not Supported
    Host FIPS Mode                              : Supported
    Instant Connect                             : Supported
    Dx Standby NLO                              : Supported
    Extended Channel Switch Announcement        : Supported
    Function Level Reset                        : Not Supported
    Platform Level Reset                        : Supported
    Bus Level Reset                             : Supported
    MAC Randomization                           : Supported
    Fast Transition                             : Supported
    MU-MIMO                                     : Supported
    Miracast Sink                               : Supported
    BSS Transition (802.11v)                    : Supported
    IHV Extensibility Module Configured         : Supported
    SAE Authentication                          : Supported
    SAE Hash-to-Element Authentication          : Supported
    WPA3 SUITE-B Authentication                 : Not Supported
    OWE Authentication                          : Supported
    FTM as Initiator                            : Not Supported
    MBO Support                                 : Supported
    Number of Tx Spatial Streams                : 2
    Number of Rx Spatial Streams                : 2
    Number of Concurrent Channels Supported     : 0
    Number of Radios                            : 0
    P2P GO ports count                          : 1
    P2P Clients Port Count                      : 1
    P2P Max Mobile AP Clients                   : 8
    Max ANQP Service Advertisements Supported   : 0
    Maximum Number of Secondary STAs Supported  : 0
    Number of MLO Connections Supported         : 4
    Wi-Fi 7 Enterprise                          : Not Supported
    QoS MSCS Supported                          : Supported
    QoS DSCP to UP Mapping Supported            : Supported
    Max Number of Wake on Incoming Action Frame Patterns Supported: 2
    Wpa3-Sae with 384-bit Pmk Supported         : Supported
    Cross Akm/Cipher Roaming                    : Supported
    Co-existence Support                        : Wi-Fi performance is maintained

[Mike_Intel]

Hello APersonWithAProblem,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. Have you tried different access point or router with 6 GHz?
2. Have you tried contacting MSI if the laptop is capable of supporting 6 GHz?
3. If yes, can share the response of the MSI support?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[APersonWithAProblem]

1. No, I didn't tried other 6 GHz access points, but I tried to run Fedora 42 live on my laptop: also Fedora doesn't show the 6 GHz.

2. Yes

3. I can't share the full conversation due to privacy policy, but I can share you the part where they confirm that my laptop is capable:

Hello xxxxxxx xxxxxxx,

Thank you for your reply and for your patience. We've conducted an internal review of the issue you reported.

Based on our findings, we can confirm that the wireless adapter in your MS-15A3 laptop is fully capable of connecting to and using 6 GHz Wi-Fi networks.

To rule out any software or system-level restrictions that might be causing this issue, we kindly ask you to perform a factory reset. This will restore the laptop to its original operating system state. You can find the detailed steps in the following FAQ:

[APersonWithAProblem]

UPDATE: thanks to a user on Stack Overflow, I tested this Powershell script:

[Windows.System.UserProfile.LockScreen,Windows.System.UserProfile,ContentType=WindowsRuntime] | Out-Null

# Define functions. Not important to this question
Add-Type -AssemblyName System.Runtime.WindowsRuntime
$asTaskGeneric = ([System.WindowsRuntimeSystemExtensions].GetMethods() | ? { $_.Name -eq 'AsTask' -and $_.GetParameters().Count -eq 1 -and $_.GetParameters()[0].ParameterType.Name -eq 'IAsyncOperation`1' })[0]
Function Await($WinRtTask, $ResultType) {
    $asTask = $asTaskGeneric.MakeGenericMethod($ResultType)
    $netTask = $asTask.Invoke($null, @($WinRtTask))
    $netTask.Wait(-1) | Out-Null
    $netTask.Result
}
Function AwaitAction($WinRtAction) {
    $asTask = ([System.WindowsRuntimeSystemExtensions].GetMethods() | ? { $_.Name -eq 'AsTask' -and $_.GetParameters().Count -eq 1 -and !$_.IsGenericMethod })[0]
    $netTask = $asTask.Invoke($null, @($WinRtAction))
    $netTask.Wait(-1) | Out-Null
}

# Create tethering manager
$connectionProfile = [Windows.Networking.Connectivity.NetworkInformation,Windows.Networking.Connectivity,ContentType=WindowsRuntime]::GetInternetConnectionProfile()
$tetheringManager = [Windows.Networking.NetworkOperators.NetworkOperatorTetheringManager,Windows.Networking.NetworkOperators,ContentType=WindowsRuntime]::CreateFromConnectionProfile($connectionProfile)

# Create configuration
$configuration = new-object Windows.Networking.NetworkOperators.NetworkOperatorTetheringAccessPointConfiguration
$configuration.Ssid = "Hotspot"
$configuration.Passphrase = "Psswrd1234"
$configuration.Band = 3

# Check whether Mobile Hotspot is enabled
$tetheringManager.TetheringOperationalState

# Set Hotspot configuration
AwaitAction ($tetheringManager.ConfigureAccessPointAsync($configuration))

# Start Mobile Hotspot
Await ($tetheringManager.StartTetheringAsync()) ([Windows.Networking.NetworkOperators.NetworkOperatorTetheringOperationResult])

As a result, I got this:

Off

AdditionalErrorMessage           Status
----------------------           ------
                       RadioRestriction

 So, as suspected in my original thread, there is an embedded restriction on the BE201 adapter.

[Mike_Intel]

Hello APersonWithAProblem,

Thank you for the quick reply.

Before we proceed, I want to kindly set the expectation that your system is an OEM model from a third-party manufacturer. Because it includes components from other vendors, our support capabilities are somewhat limited.

If the recommendations we provide do not resolve the issue, the best next step would be to contact the system manufacturer directly for further assistance. They will have the most comprehensive knowledge of the specific configuration and components in your system.

Based on your reply, let me ask some information. Have you tried to factory reset as instructed by MSI support? If yes, how was it? If no, can you share why you did not perform the hard reset?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[APersonWithAProblem]

If you pay attention to what I said in the first post, you will know that I performed a fresh installation of Windows (factory reset via MSI utility).

The manufacturer told me that the "RadioRestriction" is triggered due to Dynamic Regulatory Solution (DRS).

[Mike_Intel]

Hello APersonWithAProblem,

Thank you for the confirmation.

I will do further research on this matter and post the response on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello APersonWithAProblem,

I hope you are having a good day.

I sent an email to the email address associated with your profile. Please check your inbox.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello APersonWithAProblem,

Thank you for patiently waiting for our update.

Upon further checking this issue, here are my recommendations.

1. Please update to latest Driver 23.170.0. Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*
2. Please check the Country Code advertised on the Router/ neighbor Routers. If Country Code is set to something other than the one allowed in your country, that could be the issue with why your adapter cannot view any 6GHz networks

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[APersonWithAProblem]

Hello. Driver updated, but nothing changed. 6 GHz still restricted (doesn't work).

Please provide me a solution, after more than a month I'm at the same point.

[Mike_Intel]

Hello APersonWithAProblem,

Thank you for the update.

The driver update is noted, let me check on the country code set in your router?

Have you tried to change that settings? Can you also share some screenshots of that for me to further investigate?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[APersonWithAProblem]

These are the networks around me.

The first access point is the one I use for testing and is currently set to 5 GHz. If I change it to 6 GHz, it disappears.

[Mike_Intel]

Hello APersonWithAProblem,

Thank you for the quick reply.

I will verify this information and post an update on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello APersonWithAProblem,

I hope you are doing well.

Here is my latest update for this issue.

Please try to change Authentication to "WPA3-Personal/Enterprise".

I noticed in SSU logs that the Authentication:"WPA2-Personal". 6GHz operation doesn't support WPA2 security.

You can do that by connecting to a network with WPA3 security enabled in network settings.

After that, try scanning for 6GHz networks around.

If the recommendation above did not work, at this point it is best to contact the manufacturer of the laptop for further assistance.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[APersonWithAProblem]

The manufacturer told me that there isn't any sort of firmware level block over the 6 GHz band.

At this point I'm at the point where I was 2 months ago.
The logic conclusion is that the adapter has a flaw.

[DeancR_Intel]

Hi APersonWithAProblem,

Thank you for the update and for following up with your laptop manufacturer regarding the 6GHz band functionality.

I understand your frustration, after 2 months of troubleshooting and now having confirmation from the manufacturer that there's no firmware-level block on the 6GHz band, it does point toward a potential hardware issue with the wireless adapter.

Best regards,

Dean R.

Intel Customer Support Technician