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Hi everyone,
As the title says, I own a laptop (Windows 11 Pro) with the Intel Killer BE1750s wi fi adapter, that doesn't detect any 6 GHz wireless network.
The laptop was purchased in Italy, has italian keyboard layout and the 6 GHz network band is allowed in this country.
The 6 GHz access point works fine because I can connect to it with another laptop that has the MediaTek MT7902 wireless adapter.
What I've tried:
- Ubuntu live → doesn't detect 6 GHz netowork
- Enable all 6 GHz-related setting in advanced setting → doesn't work
- Driver 23.70.2 from Intel → doesn't work
- Driver 23.80.1.3 from OEM → doesn't work
- Driver 23.160.0 from Intel → doesn't work
If I run the "netsh wlan show drivers" the 6 GHz band is supported, but doesn't work.
PS C:\Windows\system32> netsh wlan show drivers
>>
Interface name: Wi-Fi
Driver : Killer(R) Wi-Fi 7 BE1750s 320MHz Wireless Network Adapter (BE201D2W)
Vendor : Intel Corporation
Provider : Intel
Date : 21/07/2025
Version : 23.160.0.4
INF file : oem476.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac 802.11ax 802.11be
FIPS 140 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
WPA3-Personal CCMP
WPA3-Personal GCMP-256
Vendor defined Vendor defined
WPA3-Enterprise 192 Bits GCMP-256
OWE CCMP
OWE GCMP-256
WPA3-Enterprise CCMP
Number of supported bands : 3
2.4 GHz [ 2412 MHz - 2472 MHz]
5 GHz [ 5180 MHz - 5885 MHz]
6 GHz [ 5955 MHz - 7115 MHz]
IHV service present : Yes
IHV adapter OUI : [00 00 00], type: [00]
IHV extensibility DLL path: C:\Windows\System32\DriverStore\FileRepository\netwtw6e.inf_amd64_d488480304e1f365\IntelIHVRouter18.dll
IHV UI extensibility ClSID: {00000000-0000-0000-0000-000000000000}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)Hope to find a solution to this problem
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Apparently the problem is the Intel LAR / DRS system the problem: the adapter sees which "country code" other access points are transmitting, and if sees codes that doesn't match the allowed one, blocks the 6 GHz band.
It's frustrating to not have control over your own hardware.
I'll wait for a response from Intel.
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Hello APersonWithAProblem,
Thank you for posting in Intel community Forum.
For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.
- What is the brand and model of the system?
- Let me also check, did you manually install this Killer BE1750 as an upgrade or this is embedded in the system?
- Let me clarify, you purchased the laptop in Italy, and you are still in Italy, but you cannot connect to 6Ghz?
- Was there an instance that you were able to connect to 6Ghz? If yes, can you tell me how were you able to connect to 6Ghz?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Mike,
1. MSI Prestige 16 AI+ Evo B2VMG;
2. Is embedded in the system, never touched anything inside;
3. Yes, yes, yes;
4. No, never with this laptop.
I already contacted MSI support and they told me that there in nothing locked at BIOS level.
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Since no one is answering me, I'm publishing further details to better document the problem.
This is the result of the command "netsh wlan show wirelesscapabilities"
PS C:\Windows\system32> netsh wlan show wirelesscapabilities
Wireless System Capabilities
----------------------------
Number of antennas connected to the 802.11 radio (value not available)
Max number of channels the device can operate on, simultaneously (value not available)
Co-existence Support : Unknown
Wireless Device Capabilities
----------------------------
Interface name: Wi-Fi
WDI Version (Windows) : 0.2.0.13
WDI Version (IHV) : 0.2.0.12
WiFiCx Version (Windows) : 1.2
WiFiCx Version (IHV) : 1.2
Firmware Version :
Station : Supported
Soft AP : Not supported
Network monitor mode : Not supported
Wi-Fi Direct Device : Supported
Wi-Fi Direct GO : Supported
Wi-Fi Direct Client : Supported
Protected Management Frames : Supported
DOT11k neighbor report : Supported
ANQP Service Information Discovery : Supported
Action Frame : Supported
Diversity Antenna : Unknown
IBSS : Not Supported
Promiscuous Mode : Not Supported
P2P Device Discovery : Supported
P2P Service Name Discovery : Supported
P2P Service Info Discovery : Not Supported
P2P Background Discovery : Supported
P2P GO on 5 GHz : Supported
P2P GO on 6 GHz : Supported
P2P Sae on GO : Supported
ASP 2.0 Service Name Discovery : Not Supported
ASP 2.0 Service Information Discovery : Not Supported
IP Docking Capable : Not Supported
Host FIPS Mode : Supported
Instant Connect : Supported
Dx Standby NLO : Supported
Extended Channel Switch Announcement : Supported
Function Level Reset : Not Supported
Platform Level Reset : Supported
Bus Level Reset : Supported
MAC Randomization : Supported
Fast Transition : Supported
MU-MIMO : Supported
Miracast Sink : Supported
BSS Transition (802.11v) : Supported
IHV Extensibility Module Configured : Supported
SAE Authentication : Supported
SAE Hash-to-Element Authentication : Supported
WPA3 SUITE-B Authentication : Not Supported
OWE Authentication : Supported
FTM as Initiator : Not Supported
MBO Support : Supported
Number of Tx Spatial Streams : 2
Number of Rx Spatial Streams : 2
Number of Concurrent Channels Supported : 0
Number of Radios : 0
P2P GO ports count : 1
P2P Clients Port Count : 1
P2P Max Mobile AP Clients : 8
Max ANQP Service Advertisements Supported : 0
Maximum Number of Secondary STAs Supported : 0
Number of MLO Connections Supported : 4
Wi-Fi 7 Enterprise : Not Supported
QoS MSCS Supported : Supported
QoS DSCP to UP Mapping Supported : Supported
Max Number of Wake on Incoming Action Frame Patterns Supported: 2
Wpa3-Sae with 384-bit Pmk Supported : Supported
Cross Akm/Cipher Roaming : Supported
Co-existence Support : Wi-Fi performance is maintained- Mark as New
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Hello APersonWithAProblem,
Thank you for the update.
Let me share this link:
How to Enable 6 GHz Band Using Intel® Wi-Fi 6E or Wi-Fi 7 Products
Please help generate the SSU logs of your system for me to further check the hardware and the installed driver. Kindly refer to the link below on how to generate the logs.
How to get the Intel® System Support Utility Logs on Windows*
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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