- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I recently bought the Intel® Killer™ Wi-Fi 7 BE1750x for my desktop PC, as my motherboard doesnt have built in WiFi connectivity. After installing the WiFi card in the designated M2 slot on my motherboard, I observed a strange behavior, as the connection to the internet seems to be working for some connections and for others they seem to be blocked.
Example:
- google.com works
- fritz.box works
- reddit.com does not work
My hardware specifications:
- Motherboard: ASRock B660 Steel Legend
- CPU: 12th Gen Intel(R) Core(TM) i5-12400F
- OS: Windows 11 Pro
- Installed driver as checked by Intel® Driver & Support Assistant: 23.90.0.2
- Router: FRITZ!Box 7530 AX
The networks adapter is recognized as a valid device, as it is listed in the device manager. When opening the properties of the device and then the Events tab the most recent message is:
Device PCI\VEN_8086&DEV_272B&SUBSYS_17741A56&REV_1A\4&cccf150&0&00E3 had a problem starting. and Device not started (Netwaw16)
Running the Intel System Support Utility, the device is also not listed under network adapters.
Despite that, a connection to the router is possible and switching networks also works.
And the Intel® Driver & Support Assistant does recognize the device and lists the drivers as "Up to date".
I tried changing networks and used my phone as a personal hotspot to connect to. While connected to my phone, I didnt experience any issues. All websites were available and reachable.
I also have a laptop with an Intel(R) Wi-Fi 6 AX201 adapter, which I connected to the same network as my PC. No issues there either. All websites are reachable for my Laptop.
Solution attempts I have tried without result:
- reinstalling Bluetooth and WiFi drivers manually
- uninstalling device via the device manager and reinstalling it
- resetting router to factory settings
- uninstalling Intel performance suite
- buy replacement WiFi card, under suspicion that the first one was broken
- trying the solution from another community post: Solved: wifi connection problem - Intel Community
- set the router channels to manual and set 2.4GHz to channel 11 and 5GHz to 48
I don't understand where the issues might be or how to solve them. I have used up all the solution attemps I can think of or find online. Can you help?
Link Copied
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page