Intel® Killer™ Performance Suite Installation failed with error code 1073807364

[Tinna]

Can someone please help me with this? I found two other threats with the same problem, but one did not reply and I could not replicate the other. 

My Wi-Fi is totally being throttled, presumably by the Killer Wi-Fi driver, but I can not update this because of the error code 1073807364. Only the Intel® Killer™ Performance Suite has this issue.

I've tried multiple times, multiple days, I've tried deleting and re-installing, I've tried the Driver & Support Assistent, I've tried manual download. Nothing works.

If someone could help me it would be amazing.

Kind regards.

[Dubna47k11]

This type of error means that something terminated the process during installation.. can you try once again, however this time try turning off some of your blockers, trackers or antivirus temporarily and reinstall the drivers...

[Tinna]

Thank you for the reply! I use Bitdefender and tried doing this by turning off the firewall and vulnerability scanner.  
Unfortunately, the install still did not go through, but the error code did disappear. So now I have even less to of a clue.

[DeancR_Intel]

Hi Tinna,

Apologies for the delay on my response.

I recommend doing clean install for this.

1. Download the latest installer for your version of Windows*.

Note

If you do not have Internet connectivity on the affected computer, you may need to download the appropriate installer to removable media, such as a USB thumb drive, using another device. If this is necessary, remember to copy the files to the affected computer before you begin, as the installer may not work correctly if started from external media.

1. Those using Windows® 10 Version 1803 and higher with one of the active Intel Killer Adapters, should download the installer from the Download Center
2. If you are using Windows 10 and don’t already know which build, identify which version of Windows your machine is currently running. If you are unsure, follow these steps to find out:
   1. Click Start.
   2. Type winver and press Enter.
   3. A box will appear with some information about Windows. There will be a Version number. Match this version number to the correct download below.
3. Uninstall the Intel Killer Performance Suite manually:
   1. Go to your Windows search bar.
   2. Type in and go to Apps & features.
   3. Find the Intel Killer Performance Suite from the list.
   4. Click the Intel Killer Performance Suite and select the option to uninstall.
   5. Restart your machine by clicking Start > Power > Restart.
4. Once your computer has rebooted, access your temporary files folder and delete the contents
   1. Click Start.
   2. Type %temp% and press Enter. Your temp folder should open.
   3. Delete all files in the temp folder. These are all temporary install files and are safe to delete. If you receive a prompt saying that a file cannot be deleted, you can safely select Skip All.
   4. Close the temp folder
5. Run the installer that you downloaded for the Intel Killer Performance Suite.
6. Select Complete when asked Complete Install or Custom Install. The software package only installs the Intel Killer Performance Suite and the device drivers.
7. Follow the remaining prompts to complete the installation.
8. The final part of the installation will involve forwarding you to the Microsoft Store* to download the Killer Performance Suite user interface. This is required to use the Intel Killer Performance Suite.
9. Restart your machine if the installer requested a restart.
10. Test to see if the issue is resolved.

Note

If you cannot install the latest Intel Killer Performance Suite because you receive an error that says that the current package cannot be installed with one of our older packages, even after using this clean install guide, or if you encounter any other issue with installing the latest Killer Performance Suite click here for our guide for using the Microsoft Tool for issues that block a program from being installed.

Here's the link for reference:

How to Perform a Clean Installation to Solve Most Intel®...

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Tinna,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Tinna,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician