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idata
Community Manager
3,358 Views

Intel My WiFi not working with latest drivers

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I recently installed latest drivers for my wireless card (Wireless_15.3.1_s64) and there is no Intel My WiFi technology working. I can't find any of the icons the shortcuts to start it.

Found out that My WiFi worked last time with 14.3.1 driver, and now when I install that version it is working, but I want to know why it is not working with latest version of driver.

 

Also My WiFi is not working with 15.2.0 driver version.

Searched the internet and found a few more people with same problem.

Card: Intel(R) Centrino(R) Ultimate-N 6300 AGN

Notebook: Dell Latitude E6510

Any solution?

1 Solution
idata
Community Manager
348 Views

Thank you for your post.

Indeed the Intel® My WiFi Technology utility is no longer available on driver version 15.x. it has been replaced with the Intel® My WiFi Dashboard. You would download Intel® My WiFi Dashboard from the link below, just select to appropriate Operating System:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&Product... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&Product...

But to get back the Intel® My WiFi Technology you would need to uninstall the older drivers and install back the 14.3 driver.

I hope this helps.

View solution in original post

13 Replies
idata
Community Manager
349 Views

Thank you for your post.

Indeed the Intel® My WiFi Technology utility is no longer available on driver version 15.x. it has been replaced with the Intel® My WiFi Dashboard. You would download Intel® My WiFi Dashboard from the link below, just select to appropriate Operating System:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&Product... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&Product...

But to get back the Intel® My WiFi Technology you would need to uninstall the older drivers and install back the 14.3 driver.

I hope this helps.

View solution in original post

idata
Community Manager
348 Views

Thank You for your answer. I solved problem. Dashboard is working and it is better than My WiFi Technology.

Best regards

idata
Community Manager
348 Views

thank you...solved my issue also...

MNaee1
Beginner
348 Views

/message/183010# 183010 Intel My WiFi not working with latest drivers

I install the latest driver 15.x for Network:Intel Centrino Wireless-N 1030 Driver Along With 15.x intel my wifi Dashboad but I am unable to share internet using hotspot functions.

I install latest driver after installing whole windows 8 64bit operating system.

what I found is....

in windows 7 64bit 14.x driver that include intel my wifi technology works well as they creates virtual wifi adapter in network and sharing centre and also create Tab to run my wifi utility programme..

in windows 8 64bit 15.x driver install properly works fine but dashboard does not create virtual wifi adapter to share internet using hotspot function..

I am using third party program to share internet instead of intel dashboard utility and it works fine.

plz rectifiy the problem for sharing internet or why my wifi dashboard not creating virtual network adapter for

(Network:Intel Centrino Advanced-N 6200, Centrino Advanced-N 6230, Centrino Ultimate-N 6300, Centrino Wireless-N 1000, Centrino Wireless-N 1030 Driver)

Jose_H_Intel1
Employee
348 Views

Thanks for posting. We are working on new software for Windows* 8.

KSCHL
Novice
348 Views

CUT TO THE CHASE: Check out everything printed in RED.

This "correct answer" provided by the Intel rep and dated Feb. 2013 is unfortunately outdated.

Just one month later (March 2013), Intel stopped releasing a separate Dashboard setup and reportedly reintegrated it back into PROSet full driver installation. (Last separated versions were 15.6.0 dated 2013-03-15.)

The problem is that this renewed integrated approach (last seen with PROSet version 14.3.1 (March 2012) and before the arrival of the My Wifi Dashboard concept) has NEVER worked as a simple update for my Dell Vostro 3350 mini-laptop (Win7 Home, Centrino Wireles-N 1030 chip). From version 15.6.1 through 16.1.1 (July/Aug 2013), the best I get is Dashboard Lite with a warning that I do not have a proper adapter installed (NOT SO of course, according to Intel's own "good" list of Intel adapters), or even more commonly no version of Dashboard is installed at all!

I now see that a few days ago (14 August) version 16.1.3 was quietly released as a ZIP file rather than as an EXE. (No mention of this at all in the driver auto-update or N-1030 support page; even 16.1.1 went unmentioned.). There is also renewed talk from Intel reps on the forums about new software intended for Win8 (no mention of Win7). I imagine these reflect Intel coders' struggle to get the installer to treat Dashboard installation properly, but that is just a guess on my part, and such matters belong to another topic thread.

Back to the business at hand. Here is what is the current "correct answer" for me, with my Dell and Intel Centrino Wireless-N 1030 chip running under Windows 7. I suggest giving it a try even with different hardware and software, but obviously your results may vary.

Uninstall + Reinstall Steps:

1. Completely uninstall all PROSet drivers and software, including Bluetooth and any separate My Wifi Dashboard. Use an advanced uninstaller such as IOBit Uninstaller Portable v2.4 (free) to "power scan" the registry and hard drive to remove all remnants.

2. Delete the entire "Wireless" folder typically found in C:\Users\\AppData\Roaming\Intel\

3. Manually uninstall the N 1030 driver using Windows Device Manager, under "Network Adapters".

4. Reboot computer.

5. Install PROSet full software package version 15.2.0 (or whichever version you think is best) -- link available from this Intel webpage: http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034041.htm http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034041.htm

Make sure to use custom install and verify that "My Wifi Technology" will be installed. Admin and IT portions are NOT required and can remain turned off.

6. Reboot if installer so requests.

7. Install Dashboard version 15.2.0 (or whichever version you think is best)

-- note that prior to PROSet 15.6.1, the Dashboard version number must ALWAYS match the PROSet version number EXACTLY; for 15.6.1+ use the latest available Dashboard (currently 15.6.0)

Download links available from this Intel webpage:

http://www.intel.com/support/wireless/wtech/imwd/sb/CS-034039.htm http://www.intel.com/support/wireless/wtech/imwd/sb/CS-034039.htm

8. Find and launch "Intel My Wifi Dashboard". It should not be the Lite version, and it ought to serve as a Hotspot (that was what happened for me).

If "no ICS" error, manually set up ICS (see "Bad News" # 2 below)

9. Reboot to insure that all the Microsoft miniport drivers get re-installed -- this can have a significant impact on some streaming video software.

----------------------

EDIT 09-04:

THE GOOD NEWS --

1. I managed to install version 15.6.0 PROSet and Dashboard using the "ABC method" listed below, and got the Full Dashboard. This confirms the validity of scenario 2b in the list provided for Intel reps to ponder, below.

2. Then I managed to install version 15.8.0 PROSet and Dashboard 15.6.0 (latest version, maybe the last?) using the "ABC Method" listed below. Full Dashboard and working Hotspot. (Note that PROSet 15.8.0 is the latest version which Intel's online Auto-Updater recommends for my Intel N 1030 chip.)

 

The ABC Method for installing:

-- A. Follow uninstall process listed above (points 1-4).

-- B. Install desired PROSet version using the install process listed above (steps 5-9), substituting desired version for "15.2.0"

-- C. Install Dashboard version matching PROSet version, OR the latest version of Dashboard that comes closest to PROSet version

Upon launching Dasboard, it reported Full version, not Lite. ICS was automatic (no manual ICS setup required at any stage). The Hotspot worked transparently, and did not drop my smartphone even when not actively doing something.

EDIT: Well, over time ICS appears not to be very automatic, at least not with PROSet version 15.8.0 matched with curently latest Dashboard 15.6.0. This may also be an issue with 15.6.0, given enough time. Typically, a device will be connected but have NO Internet access. The solution: manually set up ICS (see "Manual ICS Setup" below for details). Then (re)connect a device and all should work well.

***So the key to success seems to be using the ABC Method EVERY TIME you try to update PROSet. You could always try the easy way (simply overwriting old setup), but ...

Jose_H_Intel1
Employee
348 Views

Thanks for your highly detailed suggestion.

The fact that you may get the Lite version is because some OEMs have limited Intel® My WiFi Technology and this may affect Intel® My WiFi Dashboard features directly.

http://www.intel.com/support/wireless/sb/CS-031867.htm Wireless Networking; Intel� My WiFi Technology: Adapter is not found

I agree that a very big part of the success is a complete uninstall of Intel® Proset from Programs and Features and the base driver from Device Manager. Then, install Intel® Proset in custom mode so Intel® My WiFi Technology can be selected as well and finally, install Intel® My WiFi Dashboard. This is basically intended to remove the previous version of Intel® My WiFi Technology.

At this time I have not tested every single version or software combination but we have to note that Intel® Proset version 16.1.3 is not compatible with your wireless adapter model. Still, I am pretty sure other users may find your results useful.

JHotc
Beginner
348 Views

hi Joe!

I've just registered to the community to try and get some more info - I've read several discussions that you've supported, including mentions of software updates to resolve ongoing issues with Windows 8 users...

I'd like to clarify some stuff, if at all possible There's a lot of terminology and software, and I hoped to get a 'jist'

So, my parents have recently purchased a Samsung 6500 TV. It's downstairs, connected (wirelessly) to our local network (the Virgin Netgear Router is next to me in my bedroom now). It's got WiFi direct, which sounds like Samsung devices can talk to it directly....

I'm using my Dell XPS l502x. It's got Intel's Wireless Display, but I don't have a dongle. I don't know if I need a (WiDi dongle) to use this feature (extended display / pushed content, from laptop to TV).

Question 1: Do I need a dongle?

Question 2: Can I use the wireless network adapter to browse the net (as usual) and stream content at the same time?

(IE, do I have to turn off the wireless network adapter or anything to use?)... I have no experience in hotspot and access points..

Samsung had an AllShare program, that seems to have been replaced with the Samsung Link technology...

The TV shows my laptop, but my laptop can't "see" the TV (no devices found!)

So I've read that some people have sucessfully resolved issues by installing Intel PRO updates, and then adding the Wifi Dashboard....I'm in the process of doing this now...

 

Question 3: (assuming I don't need a dongle to stream to the TV, as it has wifi direct / allshare options...)

Do I need to install Intel Pro, and MyWifi Dashboard, and WirelessDisplay?

thanks in advance

Jonny

JHotc
Beginner
348 Views

(Update) reading http://supportkb.intel.com/wireless/wireless-display/templates/selfservice/intelwidi/# portal/1026/article/2511 sys.req. for Intel WiDi, it states that

One of the following graphics solutions is required:

  • Intel® Iris™ Pro Graphics 5200
  • Intel® Iris™ Graphics 5100
  • Intel® HD Graphics 5000
  • Intel® HD Graphics 4600
  • Intel® HD Graphics 4400
  • Intel® HD Graphics 4200
  • Intel® HD Graphics 4000
  • Intel® HD Graphics 3000 (mobile)
  • Intel® HD Graphics 2500
  • Intel® HD Graphics 2000 (mobile)

I have "Intel 3000" (reportedly not mobile) - is the above inaccurate, or have I been sold a device with functionality (wireless display) that doesn't work with the native graphics card?

JHotc
Beginner
348 Views

Update 2: currently on my DEV build

 

(the test-env I uninstalled intel's "pro" wireless and network adapters (and driver files) and the Intel "my wifi" bloatware etc, in an attempt to begin the magical correct process that not enough Intel appear familiar with.... has failed at the first hurdle, as there was "a problem", re installing the latest driver (intel PRO), the one located by the IntelAuto update tool {"16.11.0.s64"})

If you're trying to be un-cool Intel, you've succeeded...

I've just gone via a community link (it's not like I'm the only one having this issue! wow) and manually located the same driver, and it's a different file size.

The files are named

another fucking intel Wireless_16.11.0_Ds64 (25Mb)

I just ran, it opened a closed like an imposter...

The original file downloaded INTEL Wireless_16.11.0_s64 is 93008KB / 90.8MB

So it's back to communities, to see if anyone got this fixed, as Intel are either unwilling or unable to support the users of their products.

Aaaaaah... Excuse my obstinance. I momentarily forgot that Intel is a member of the Microsoft family. that explains everything.

JHotc
Beginner
348 Views

closer investigation reveals that the smaller driver update (Wireless_16.11.0_Ds64.exe, 25.1 MB (26,384,736 bytes) that, for many of us, opens and closes, without any indication of achieving anything... after being after advised to uninstall wireless network connectivity is the same file as the recommended update by driver genius. Which makes me wonder what the hell the Intel auto-update downloaded that makes the setup 60MB larger....

incidentally (oh the joys of micro$hit) the "update" that doesn't work on my test build (after uninstalling all intel, except the graphics card...) does open on my dev build, offering update options...

The evidence presently suggested Intel aren't familiar enough with the end-user experience, and the general silence from support, occasionally interrupted by stabbing guesswork from joe on corrupt installers and bad .net frameworks... is enough to make otherwise humane sentient beings scream for blood.

amateurs.

LSloc
Beginner
348 Views

Unbelievable that Intel would release such garbage. This has been going on for how long?

Jose_H_Intel1
Employee
348 Views

I am sorry for my delayed response.

I do not see any references of Intel® WiDi, Miracast* or WiFi Direct from the TV specifications. You may want to ask Samsung* if you want to make sure regarding the supported technologies but it seems that you will need an Intel® WiDi adapter for the TV. Unfortunately I do not have much knowledge in Samsung*'s technologies. So, unless you have different information I respond YES to your questions 1 and 2 above.

Regarding WiFi Direct, there is the option to use Intel® My WiFi Dashboard in Windows* 7 but Intel® PROSet is required first, along with the Wireless Software Extensions that are usually installed with it (observable during custom installation). WiFi Direct is supported natively in Windows* 8 from the option "Add a device".

Please use the bigger driver file (Wireless_16.11.0_s64) which includes Intel® PROSet software, the smaller one includes the basic driver only. I supposed your system came preinstalled with Intel® WiDi, in which case there was no need to install any drivers, but if by any chance you need to install it please try with the http://supportkb.intel.com/wireless/wireless-display/templates/selfservice/intelwidi/# portal/1026/article/16168 Intel® WiDi Update Tool first, Intel® HD Graphics 3000 should be ok too.

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