Intel My Wifi - Centrino 6200N - BSOD

[idata]

First let me say that I have updated all drivers to their latest versions (as far as I can tell), and have no other issues with my wireless connection.

So here's the problem:

Using Intel My Wifi, I attempt to connect my Motorola Droid phone to my computer with ICS enabled. My laptop is connected to a LAN via copper, and I am using My Wifi as a mobile hotspot. I am actually able to connect, get an IP, and transfer data on my phone via wireless. After maybe 10 seconds, I get a BSOD, showing DRIVER_IRQL_NOT_LESS_OR_EQUAL.

EDIT: I should also mention this happens when I use the software Connectify as well (known to be buggy, so I initially thought it might be that).

Here is the output of the crash dump file:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\031511-35271-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols http://msdl.microsoft.com/download/symbolsExecutable search path is:Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850Machine Name:Kernel base = 0xfffff800`02e4c000 PsLoadedModuleList = 0xfffff800`03091e90Debug session time: Tue Mar 15 13:29:13.323 2011 (UTC - 4:00)System Uptime: 0 days 0:03:53.899Loading Kernel Symbols........................................................................................................................................................................................Loading User SymbolsLoading unloaded module list......******************************************************************************** ** Bugcheck Analysis ** ******************************************************************************** Use !analyze -v to get detailed debugging information. BugCheck D1, {28, 2, 0, fffff88005d16f4b} Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for NETwNs64.sys*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sysProbably caused by : NETwNs64.sys ( NETwNs64+e1f4b ) Followup: MachineOwner--------- 0: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ******************************************************************************** DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)An attempt was made to access a pageable (or completely invalid) address at aninterrupt request level (IRQL) that is too high. This is usuallycaused by drivers using improper addresses.If kernel debugger is available get stack backtrace.Arguments:Arg1: 0000000000000028, memory referencedArg2: 0000000000000002, IRQLArg3: 0000000000000000, value 0 = read operation, 1 = write operationArg4: fffff88005d16f4b, address which referenced memory Debugging Details:------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fd0e80000000000000028 CURRENT_IRQL: 2 FAULTING_IP:NETwNs64+e1f4bfffff880`05d16f4b 488b4828 mov rcx,qword ptr [rax+28h] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: System TRAP_FRAME: fffff80000b9c4c0 -- (.trap 0xfffff80000b9c4c0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8004a13f58rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000rip=fffff88005d16f4b rsp=fffff80000b9c650 rbp=fffffa8007902eb0r8=0000000000000000 r9=0000000000000000 r10=006e006500430020r11=0000000000000002 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei pl nz na po ncNETwNs64+0xe1f4b:fffff880`05d16f4b 488b4828 mov rcx,q...

[RGont1]

This is an Intel driver issue. Having the exact same issue on a new Dell XPS 13 with an Intel 6230 card and my Nokia 920. The Nokia wifi tether works great on all my systems with non Intel wireless cards (I am a product tester, so I have a ton of devices), but I get a BSOD on my XPS 13 with an Intel wifi card.

Temp fix is to enable FIPS in the Nokia 920 wireless settings (if you can make it that far before BSOD).

Intel - please fix - this is YOUR issue. Not Nokia, not Dell, not any other OEM.

[ACara2]

Exact same issue on HP Compaq 8510w laptop with Intel Wireless WiFi Link 4965AGN wireless adapter. Every time I try to connect to my Android AP (LG Nexus 4) I get a BSoD.

[Jose_H_Intel1]

We are currently investigating about this issue.

Thanks for your patience and understanding.

[idata]

Same issue here with a Centrino Wireless-N 130 on Win8 x64, Avatar Mercury Ultrabook. Driver at 15.7.0.3 (which is what the 15.8.0.0 download installs). Connecting to an NEC Terrain (Android 4.0.0) hotspot.

[GGlyn1]

I know you're just the messenger for the product management and development teams, Joe, but personally, I'm out of patience, and I don't understand why it is taking Intel so long to fix this bug. Are you having trouble replicating the problem? If so, call me, because I can make it happen whenever I want just by connecting my laptop (with a Centrino 6230 on Windows 7 64-bit with the 15.7.0.3 driver) to the Verizon hotspot software on my HTC smartphone running Android 4.0.4.

[GGlyn1]

It looks like Intel may have finally fixed this bug in the latest PROset/Wireless package, version 16.1.1, which was just released a few days ago, on August 7. I installed this package on my laptop with an internal Centrino Advanced-N 6230 adapter, running Windows 7 64-bit, and it brought the driver to version 15.9.05, dated 6/16/2013. I am apparently now able to successfully connect to the wireless hotspot on my Verizon Incredible 4G LTE (aka HTC Fireball model ADR6410LVW) running Android 4.0.4 without bluescreening.

[PK7]

Thanks for pointing that out.

I updated to v16.1.1 and successfully tested with an HTC ONE S.

[PK7]

First I join the others in this thread that I also experienced this BSOD: Intel Centrino Advanced-N 6200 AGN on Dell 1749 running Windows 7 64-bit in combination with various Android phones (Galaxy Nexus, HTC Desire, HTC ONE S). BSOD occured both with drivers (and My WiFi dashboard) v15.6 and v15.8.

Second is a problem that I suspect to be related, namely that Android phones (Galaxy Nexus, HTC Desire, HTC ONE S) are not able to keep a stable connection with the My WiFi hotspot. After initial connection if will fail after a few seconds to a few minutes without being able to reconnect to the hotspot (errors vary, one phone indicates "authentication faillure") until the hotspot functionality is restarted. The connection typically fails before the BSOD bug can occur I could not find this bug on the Intel Communities, but elsewhere on the Internet there are several reports of exactly this bug.

Contrary to above 3 Android phone models, an Samsung Galaxy Tab 10.1 (Android tablet) works fine.

edit:

After update to Android 4.3 the Galaxy Nexus seems to work fine for over a day with v15.8. No connection issues. No BSOD. That leaves the other Android phones that work fine with every normal hotspot except the Intel My Wifi hotspot.