I have an HP laptop with the Intel 7265 Wifi Adapter with the latest driver. I also had PROSet Wireless installed. For a while, my PC has been crashing often after the monitor automatically shuts down due to inactivity. I have tracked down the cause to the PROSet Wireless app. I uninstalled it and my PC works great now.
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Please run the following tool and attach the report generated.
1. Intel® System Support Utility (Intel® SSU)
- Intel® SSU Download link
- Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
When did the behavior start? after updating the driver?
Intel Customer Support Technician