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Beginner
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Intel(R) Wi-Fi 6 AX200 160MHz : Has determined that the network adapter is not functioning properly.

Hello ppl,

today I buy my Intel(R) Wi-Fi 6 AX200 160MHz card and I have a problem to start it. The bluetooth is working like a charm, but no luck with wi-fi. I attach ssu report from Intel system support utility. My motherboard is X570 Phantom Gaming 4. Any help is appreciated.

Thanks

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Super User Retired Employee
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Just a thought: I wonder if the PCIe 4.0 support on this board is causing problems for the module. The Bluetooth portion is accessed via USB, so shouldn't have any issues, but the Wireless portion is accessed via PCIe - and was designed for PCIe 3.0.

...S

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Beginner
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Hello,

I used it on port: M.2 WIFI

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Beginner
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Any body have any ideas ? On my linux card also did not work. I receive this error:

[ 5.206550] iwlwifi 0000:04:00.0: Collecting data: trigger 15 fired.
[ 5.206711] iwlwifi 0000:04:00.0: Start IWL Error Log Dump:
[ 5.206736] iwlwifi 0000:04:00.0: Status: 0x00000000, count: 559170115
[ 5.206764] iwlwifi 0000:04:00.0: Loaded firmware version: 50.3e391d3e.0
[ 5.206793] iwlwifi 0000:04:00.0: 0xEFAE9255 | ADVANCED_SYSASSERT
[ 5.206822] iwlwifi 0000:04:00.0: 0x402F2060 | trm_hw_status0
[ 5.206847] iwlwifi 0000:04:00.0: 0x71EC1AF1 | trm_hw_status1
[ 5.206871] iwlwifi 0000:04:00.0: 0xC6B102FD | branchlink2
[ 5.206895] iwlwifi 0000:04:00.0: 0xBF679E67 | interruptlink1
[ 5.206919] iwlwifi 0000:04:00.0: 0xAAC90234 | interruptlink2
[ 5.206943] iwlwifi 0000:04:00.0: 0x3D9788B9 | data1
[ 5.206965] iwlwifi 0000:04:00.0: 0x9E101061 | data2
[ 5.206986] iwlwifi 0000:04:00.0: 0xD1DE8FAB | data3
[ 5.207011] iwlwifi 0000:04:00.0: 0x84282812 | beacon time
[ 5.207035] iwlwifi 0000:04:00.0: 0x9DEC32F2 | tsf low
[ 5.207057] iwlwifi 0000:04:00.0: 0x40C26411 | tsf hi
[ 5.207079] iwlwifi 0000:04:00.0: 0x1291DFFD | time gp1
[ 5.207101] iwlwifi 0000:04:00.0: 0x452008F0 | time gp2
[ 5.207124] iwlwifi 0000:04:00.0: 0x76F97A1C | uCode revision type
[ 5.207150] iwlwifi 0000:04:00.0: 0x27FF4638 | uCode version major
[ 5.207176] iwlwifi 0000:04:00.0: 0x7FD6FD3C | uCode version minor
[ 5.207202] iwlwifi 0000:04:00.0: 0x6A05A90C | hw version
[ 5.207225] iwlwifi 0000:04:00.0: 0x4201F6D6 | board version
[ 5.207249] iwlwifi 0000:04:00.0: 0x6F3791DF | hcmd
[ 5.207270] iwlwifi 0000:04:00.0: 0x4B445921 | isr0
[ 5.207291] iwlwifi 0000:04:00.0: 0xF1E2F3F6 | isr1
[ 5.207312] iwlwifi 0000:04:00.0: 0xC1C92006 | isr2
[ 5.209061] iwlwifi 0000:04:00.0: 0x485B56AF | isr3
[ 5.210789] iwlwifi 0000:04:00.0: 0x78BC7263 | isr4
[ 5.212498] iwlwifi 0000:04:00.0: 0xAF91BCF6 | last cmd Id
[ 5.214194] iwlwifi 0000:04:00.0: 0x0AF0494E | wait_event
[ 5.215880] iwlwifi 0000:04:00.0: 0x67CDA61E | l2p_control
[ 5.217553] iwlwifi 0000:04:00.0: 0x4FD9B060 | l2p_duration
[ 5.219197] iwlwifi 0000:04:00.0: 0x4FE7CDEF | l2p_mhvalid
[ 5.220826] iwlwifi 0000:04:00.0: 0x5202A251 | l2p_addr_match
[ 5.222444] iwlwifi 0000:04:00.0: 0x56F656F9 | lmpm_pmg_sel
[ 5.224026] iwlwifi 0000:04:00.0: 0x3C2C8017 | timestamp
[ 5.225610] iwlwifi 0000:04:00.0: 0x9EAF38D9 | flow_handler
[ 5.227240] iwlwifi 0000:04:00.0: 0x00000000 | ADVANCED_SYSASSERT
[ 5.228851] iwlwifi 0000:04:00.0: 0x00000000 | umac branchlink1
[ 5.230417] iwlwifi 0000:04:00.0: 0x00000000 | umac branchlink2
[ 5.231988] iwlwifi 0000:04:00.0: 0x00000000 | umac interruptlink1
[ 5.233554] iwlwifi 0000:04:00.0: 0x00000000 | umac interruptlink2
[ 5.235099] iwlwifi 0000:04:00.0: 0x00000000 | umac data1
[ 5.236645] iwlwifi 0000:04:00.0: 0x00000000 | umac data2
[ 5.238165] iwlwifi 0000:04:00.0: 0x00000000 | umac data3
[ 5.239699] iwlwifi 0000:04:00.0: 0x00000000 | umac major
[ 5.241209] iwlwifi 0000:04:00.0: 0x00000000 | umac minor
[ 5.242719] iwlwifi 0000:04:00.0: 0x00000000 | frame pointer
[ 5.244239] iwlwifi 0000:04:00.0: 0x00000000 | stack pointer
[ 5.245737] iwlwifi 0000:04:00.0: 0x00000000 | last host cmd
[ 5.247248] iwlwifi 0000:04:00.0: 0x00000000 | isr status reg
[ 5.248733] iwlwifi 0000:04:00.0: Fseq Registers:
[ 5.250194] iwlwifi 0000:04:00.0: 0x60000000 | FSEQ_ERROR_CODE
[ 5.251675] iwlwifi 0000:04:00.0: 0x00290021 | FSEQ_TOP_INIT_VERSION
[ 5.253137] iwlwifi 0000:04:00.0: 0x00000000 | FSEQ_CNVIO_INIT_VERSION
[ 5.254598] iwlwifi 0000:04:00.0: 0x0000A503 | FSEQ_OTP_VERSION
[ 5.256062] iwlwifi 0000:04:00.0: 0x80000003 | FSEQ_TOP_CONTENT_VERSION
[ 5.257488] iwlwifi 0000:04:00.0: 0x4552414E | FSEQ_ALIVE_TOKEN
[ 5.258899] iwlwifi 0000:04:00.0: 0x00100530 | FSEQ_CNVI_ID
[ 5.260318] iwlwifi 0000:04:00.0: 0x00000532 | FSEQ_CNVR_ID
[ 5.261722] iwlwifi 0000:04:00.0: 0x00100530 | CNVI_AUX_MISC_CHIP
[ 5.263107] iwlwifi 0000:04:00.0: 0x00000532 | CNVR_AUX_MISC_CHIP
[ 5.264501] iwlwifi 0000:04:00.0: 0x05B0905B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 5.265876] iwlwifi 0000:04:00.0: 0x0000025B | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 5.267270] iwlwifi 0000:04:00.0: SecBoot CPU1 Status: 0x0, CPU2 Status: 0x3030001
[ 5.268653] iwlwifi 0000:04:00.0: Failed to start RT ucode: -110
[ 5.270631] iwlwifi 0000:04:00.0: Firmware not running - cannot dump error
[ 5.284130] iwlwifi 0000:04:00.0: Failed to run INIT ucode: -110
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JS123, Thank you for posting in the Intel® Communities Support.


I just wanted to check if the problem with the Wireless connection still persists and if you still need assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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Hello JS123, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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