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Mon ordinateur freez dès que j'uilise ma wifi en partage de connection. Je précise qu'en eternet je n'ai aucun problème. Aucun problème également si je ne mets pas le wifi sur mon pc.
En somme dès que je me branche en wifi et que j'ouvre une page internet j'ai des freeze qui font crasher l'ordinateur.
Une solution?
J'ai téléchargé ceci et voici le rapport si cela peut vous aider.
https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html?product=91600
Merci.
My computer freezes as soon as I use my wifi as a shared connection. I should point out that I have no problem using the Internet. There's also no problem if I don't put the wifi on my PC.
In short, as soon as I connect to the wifi and open a web page I get freezes that make the computer crash.
Do you have a solution?
I've downloaded this and here's the report if it helps.
Thank a lot.
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Hi, Usdax26.
Thank you for providing the details and the report. Are there any specific error messages or codes that appear when the computer crashes or freezes? This will help us determine the issue better. Have you recently made any changes to your system configuration, installed new software, or updated drivers before the issue began? Have you checked the power management settings for your Wi-Fi adapter to ensure they are configured correctly? Have you attempted any specific troubleshooting steps so far, such as performing a clean boot or checking for software conflicts?
Looking forward to your response. Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
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Hello Usdax26,
I wanted to check if you had the chance to review the questions posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Randy T
Intel Customer Support Technician
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Hello Usdax26,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Randy T
Intel Customer Support Technician
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