Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
8536 Discusiones

Intel(R) Wi-Fi 6 AX200 160MHz frequent apparently random crashing 0x80000000000000

SausageSam
Principiante
6.888 Vistas

I am getting frequent apparently random crashes and event Viewer is blaming Intel(R) Wi-Fi 6 AX200 160MHz.

Up to date drivers do not solve the problem.

Can this faulty device be fixed or replaced to prevent this problem in the future?  It is a part of the motherboard so I'd prefer not to buy a new motherboard.

0 kudos
4 Respuestas
SausageSam
Principiante
6.861 Vistas

I think I have fixed the problem.
I downloaded the wifi driver.  Then uninstalled the driver.  I reinstalled the driver then rebooted.  That solved the issue.

There was another issue a Error 10016 and I followed the steps excluding the final step in this video then rebooted.  https://www.youtube.com/watch?v=1oNBd4jyz18

I have not had any more crashes today since rebooting.

David_G_Intel
Moderador
6.842 Vistas

Hello SausageSam

 

Thank you for posting on the Intel️® communities. 

 

A couple of days have passed and we would like to know if the issue persists, or if you resolved that with the previous steps mentioned.  

 

Regards, 

David G 

Intel Customer Support Technician 

 

David_G_Intel
Moderador
6.826 Vistas

Hello SausageSam


Were you able to check the previous post?  

Let us know if you still need assistance.   

  

Best regards,  

David G.   

Intel Customer Support Technician  


David_G_Intel
Moderador
6.809 Vistas

Hello SausageSam


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

  

Best regards,  

David G. 

Intel Customer Support Technician  


Responder