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SausageSam
Beginner
104 Views

Intel(R) Wi-Fi 6 AX200 160MHz frequent apparently random crashing 0x80000000000000

I am getting frequent apparently random crashes and event Viewer is blaming Intel(R) Wi-Fi 6 AX200 160MHz.

Up to date drivers do not solve the problem.

Can this faulty device be fixed or replaced to prevent this problem in the future?  It is a part of the motherboard so I'd prefer not to buy a new motherboard.

0 Kudos
4 Replies
SausageSam
Beginner
77 Views

I think I have fixed the problem.
I downloaded the wifi driver.  Then uninstalled the driver.  I reinstalled the driver then rebooted.  That solved the issue.

There was another issue a Error 10016 and I followed the steps excluding the final step in this video then rebooted.  https://www.youtube.com/watch?v=1oNBd4jyz18

I have not had any more crashes today since rebooting.

David_G_Intel
Moderator
58 Views

Hello SausageSam

 

Thank you for posting on the Intel️® communities. 

 

A couple of days have passed and we would like to know if the issue persists, or if you resolved that with the previous steps mentioned.  

 

Regards, 

David G 

Intel Customer Support Technician 

 

David_G_Intel
Moderator
42 Views

Hello SausageSam


Were you able to check the previous post?  

Let us know if you still need assistance.   

  

Best regards,  

David G.   

Intel Customer Support Technician  


David_G_Intel
Moderator
25 Views

Hello SausageSam


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

  

Best regards,  

David G. 

Intel Customer Support Technician