Wireless
Issues related to Intel® Wireless Adapters and technologies
6305 Discussions

Intel(R) Wi-Fi 6 AX201 160mhz adapter is experiencing driver

abcongrove
Beginner
4,232 Views

Brand new Surface Laptop 3

WiFi adapter stops working.  I have uninstalled and updated drivers and this will solve the problem temporarily but eventually it stops working.

 

When checking properties for adapter in Device Manager, this is the message:

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

 

I have run the SSU and attached to this post.  Please help, Christmas present is not turning out to be such a nice present.

 

Thanks

 

 

0 Kudos
3 Replies
n_scott_pearson
Super User Retired Employee
4,220 Views

First of all, you are running 19H2/1909. You should upgrade to 20H2.
Secondly, there have been issues with Wireless and Bluetooth after and Windows 10 upgrade. I suggest you do clean install of the Wireless and Bluetooth drivers. That is, with Internet access disabled, uninstall existing wireless and bluetooth driver packages, reboot and then reinstall these packages.
Hope this helps,
...S

abcongrove
Beginner
4,205 Views

n_scott_pearson,

Thanks for this and so far so good.  

lalban
Beginner
1,510 Views

Hi.

I have the same problem.  I have installed, uninstalled, back and forth wifi and bluetooth drivers but I keep getting the 

This device cannot start. (Code 10).  Attached the SSU.  I am running W11. Any other Ideas?

 

Thanks

 

Luis

 

Reply