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Intel(R) Wi-Fi 7 BE200 not detected by intel DSA

JBlaze
Beginner
541 Views

hello

Intel(R) Wi-Fi 7 BE200

recently installed , downloaded drivers...working fine

 

intel dsa does not detect..have to manually install updates

 

whats going on here

 

I have removed wifi card and reinstalled.. same thing

 

adapter works fine

 

why is it not updated on dsA

 

 

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5 Replies
ACarmona_Intel
Moderator
430 Views

Hello JBlaze,


Thank you for posting in our communities.


May we know if there were any error messages on the IDSA when you tried to install your wireless adapter driver? If yes, please share a screenshot or a photo of the error message so we can further investigate the issue.


Best regards,

Carmona A.

Intel Customer Support Technician


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TerriP
Beginner
420 Views

I have a number of HP Z2 Mini G5s that IDSA worked fine with the AX211 boards.  When I upgraded to BE200 boards, IDSA no longer could even find the BE200 boards.   When it does a hardware scan, IDSA doesn't even seem to be aware of Wi-fi or BT capabilities

 

Terri

 

 

TerriP_0-1716363251878.png

 

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n_scott_pearson
Super User
400 Views
  1. You do understand that iDSA is a maintenance tool and should not be relied on to install all necessary drivers for the first time, right?
  2. You do understand that there are prerequisite packages - including the Chipset Device Software package provided by the motherboard manufacturer - that need to be manually installed before installing iDSA, right? I also recommend preinstalling the package for the Intel Management Engine as well.
  3. You did understand that, when upgrading from one Intel Wireless solution to another, you need to manually uninstall the existing Wireless and Bluetooth driver packages, reboot, and then install the latest driver packages, right?

Just saying,

...S

P.S. References worth reading: Intel Driver & Support Assistant FAQ and Intel Driver & Support Assistant Exclusions.

ACarmona_Intel
Moderator
265 Views

Hello JBlaze,


We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.


Thank you, and have a great day!


Best regards,

Carmona A.

Intel Customer Support Technician


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NormanS_Intel
Moderator
191 Views

Hello JBlaze, 


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


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