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Hello JBlaze,
Thank you for posting in our communities.
May we know if there were any error messages on the IDSA when you tried to install your wireless adapter driver? If yes, please share a screenshot or a photo of the error message so we can further investigate the issue.
Best regards,
Carmona A.
Intel Customer Support Technician
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I have a number of HP Z2 Mini G5s that IDSA worked fine with the AX211 boards. When I upgraded to BE200 boards, IDSA no longer could even find the BE200 boards. When it does a hardware scan, IDSA doesn't even seem to be aware of Wi-fi or BT capabilities
Terri
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- You do understand that iDSA is a maintenance tool and should not be relied on to install all necessary drivers for the first time, right?
- You do understand that there are prerequisite packages - including the Chipset Device Software package provided by the motherboard manufacturer - that need to be manually installed before installing iDSA, right? I also recommend preinstalling the package for the Intel Management Engine as well.
- You did understand that, when upgrading from one Intel Wireless solution to another, you need to manually uninstall the existing Wireless and Bluetooth driver packages, reboot, and then install the latest driver packages, right?
Just saying,
...S
P.S. References worth reading: Intel Driver & Support Assistant FAQ and Intel Driver & Support Assistant Exclusions.
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1. You do understand your reply was worthless info
2. You do understand that wording reply like this helped nobody
3. You did understand that many folks have this issue, and it is a common issue, not dealing with any of the suggestions in your reply....
..just sayn.....
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Hello JBlaze,
We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.
Thank you, and have a great day!
Best regards,
Carmona A.
Intel Customer Support Technician
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Hello JBlaze,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Norman S.
Intel Customer Support Engineer
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no, this was never resolved....and the dsa has never detected
i have also done a clean install of win11, installed all mfg drivers, chipsets...rsa...power mgmt... and everything seems to be perfect
but..the dsa update will not detect the be200 wifi..
dell, inspiron 15 3530
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I'm having the same exact issue, the BE200 card is working correctly, is recognized by Windows, and does show up in device manager, I got the driver from the Intel Latest Drivers & Software page for the BE200, and installed the 23.50 WiFi driver, this was like a month ago.
After that I got iDSA, and I think it was weird that the wireless card wasn't showing up in my Devices and drivers section. Yesterday the 23.60 driver was released, I've been trying to get it through DSA with no luck, meanwhile it was showing up in the DSA on my laptop using AX201.
At the end I had to manually download the file and update it to 23.60, it never showed up on DSA. I think it's because I'm using an AMD CPU, that it refuses to show the wifi network card, but it showed my Intel and Realtek ethernet NICs. I disabled them on BIOS to see if something would change but got the same.
I'm currently running Windows 11 24H2, BIOS and Chipset drivers are all up to date, I was waiting for the driver update so I could test MLO. Which is now working after the update.
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