Intel(R) WiFi 6E AX210 160MHz issue

[JoshVZ]

Hello, apologies if this has been addressed already but I cannot find any solutions so far. So I believe I am having a driver issue, getting constant flags of 6062 Netwtw14 with variations of \Device\NDMP3, sometimes 14, sometimes 17 and so on in event viewer every minute or few minutes. Wi-Fi is not stable when using the 5GHz channel.. but for some reason the 2.4GHz works just fine with no event viewer reports which is what is throwing me off. Connection was perfectly fine a few weeks ago, but now the 5GHz is unusable. Contacted MSI and was met with generic questions about connection until they referred me to an RMA ticket, which I don't really want to do or see as necessary so I am hoping someone has any help to this.

Motherboard is MEG Z590 Godlike (MS-7D03)

Windows 10 Home 10.0.19045

If there is anything else I can add please let me know, I have provided some screenshots of Event Viewer as well as the SSU results. Hope it helps.

[DhannielM_Intel]

Hello JoshVZ,

Thank you for posting in the community. To help us investigate your issue further, could you please answer the following questions:

1. Have you updated the wireless driver? If so, where did you download it from?
2. Did this issue start after a new OS update or a wireless driver update?
3. Have you checked if this issue occurs on different networks?
4. Have you modified any WiFi adapter settings before the issue appeared?
5. Have you rebooted your access point, router, or modem?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello JoshVZ,

I hope you're doing well. I'm following up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can determine the next steps to resolve this matter.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello JoshVZ,

Since I haven't heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician