Hi there,
I bought a Wi-Fi card from Amazon, and installed it on my computer. My computer doesn't have Wi-Fi, only an ethernet jack, so I bought a card. Here is the model:
I installed it on my computer, and installed the latest driver, located here: Download Windows® 10 Wi-Fi Drivers for Intel® Wireless Adapters
But it doesn't work. As you can see in the images, I am getting a code 10. Please help me. Thanks.
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Hello lostjeff,
Thank you for posting on the Intel* Community.
According to the link you sent, the wireless adapter you're using is not from Intel*, it may have our chipset however, it is a wireless card from Cudy*. Saying that we do not have the installation instructions or are to confirm if the wireless card will work properly in a third-party system.
Also, the issue might be related to the integration you made. Your PC may not recognize new hardware when you install a Wireless Adapter for several reasons.
We have some steps that may help you with Code 10 on the Device Manager:
Please follow the steps of this website: https://www.intel.com/content/www/us/en/support/articles/000031150/network-and-io/wireless-networkin...
**Please, contact the PC or card manufacturer so they can provide you guidance with the installation and troubleshooting steps if necessary.
Best regards,
Maria R.
Intel Customer Support Technician
Hello lostjeff,
Were you able to check the previous post?
Let me know if you need more assistance.
Best regards,
Maria R.
Intel Customer Support Technician
Hi Maria,
Thank you for the recommendations. I decided to return the wireless card because it couldn't' work. Thanks.
Hello lostjeff,
Thank you for let us know. It has been a pleasure assisting you.
If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Maria R.
Intel Customer Support Technician
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