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Intel WiFi 6E AX211 160MHz: Cannot connext PROTON VPN after last update

GodHelpUs
Novice
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After latest update, 100% error occurs when trying to connect via APP "Proton VPN."

"connecting" never succeeds even after cleanup, reboot, etc.

Last week, the connection would succeed 90% of time after rebooting each time, but never from resuming Windows 11 from sleep or hybernation.

See two attached files for system info.

-o-

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Mike_Intel
Moderator
918 Views

Hello GodHelpUs,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. What is the brand and model of your system?
  2. What was the last update the you mentioned? Is it a driver update, OS update or BIOS update?
  3. Can you still connect to the Wi-fi without the VPN?
  4. You updated the driver using IDSA right?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
839 Views

Hello GodHelpUs,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
791 Views

Hello GodHelpUs,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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