Intel WiFi 7 BE200 loses connection after suspend/resume on Ubuntu 25.04 - seeking advice on solutio

[Reivax523]

I'm experiencing a common but frustrating issue with my Intel WiFi 7 BE200 card on Ubuntu 25.04 and would appreciate community advice on the best solution approach.

Hardware:

• Laptop: IdeaPad Pro 5 14IAH10 - Type 83JK
• WiFi Card: Intel WiFi 7 BE200 320MHz
• OS: Ubuntu 25.04 (kernel 6.14.0-15-generic)
• Firmware: 96.44729d4e.0 gl-c0-fm-c0-96.ucode

WiFi works perfectly on boot, but after suspend/resume, it cannot find any networks. The system shows the classic "Unable to change power state from D3cold to D0, device inaccessible" error in dmesg.

1. This appears to be a known issue with BE200 cards and power management
2. Manual driver reload (sudo modprobe -r iwlmvm iwlwifi && sudo modprobe iwlwifi iwlmvm) doesn't restore functionality
3. Only a full reboot restores WiFi

I have tried WiFi-specific udev rules to disable power management but it did not work. I also tested firmware updates (I have v96, v97 available), but still, did not work.

Any insights from the community would be greatly appreciated! I am really struggling to find any solutions.

[JeanetteC_Intel]

Hello Reivax523,

Thank you for posting in Intel Communities.

I will look into this internally and provide an update as soon as it's available.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[Reivax523]

Thank you very much !

I have now tried to downgrade to Ubuntu 24.04.2 LTS to see if it could fix anything. Of course, it did not. If this is a problem, I can rollback to ubuntu 25.04 easily.

Thanks for your help

[JeanetteC_Intel]

Hello Reivax523,

Thank you for sharing this update. To further explore this issue, I've sent you a private message via email. Please check your inbox, and also review your spam and junk folders, as the message may have been routed there.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Reivax523,

Were you able to check the previous post? 

Let us know if you have any questions. 

Best regards,

JeanetteC.

Intel® Customer Support Technician

[dsanz006]

I have the exact same issue with Ubuntu 24.04 and a "Intel Corporation Wi-Fi 7(802.11be) AX1775*/AX1790*/BE20*/BE401/BE1750* 2x2 (rev 1a)" chip. After suspend/resume, this is what I get if I do "sudo dmesg | grep iwl":

[ 200.020961] iwlwifi 0000:2c:00.0: Unable to change power state from D3cold to D0, device inaccessible
[ 204.914039] iwlwifi 0000:2c:00.0: SecBoot CPU1 Status: 0xffffffff, CPU2 Status: 0xffffffff
[ 204.914055] iwlwifi 0000:2c:00.0: WFPM_LMAC1_PD_NOTIFICATION: 0xffffffff
[ 204.914063] iwlwifi 0000:2c:00.0: HPM_SECONDARY_DEVICE_STATE: 0xffffffff
[ 204.914070] iwlwifi 0000:2c:00.0: WFPM_MAC_OTP_CFG7_ADDR: 0xffffffff
[ 204.914077] iwlwifi 0000:2c:00.0: WFPM_MAC_OTP_CFG7_DATA: 0xffffffff
[ 204.914079] iwlwifi 0000:2c:00.0: UMAC CURRENT PC: 0xd05c18
[ 204.914081] iwlwifi 0000:2c:00.0: LMAC1 CURRENT PC: 0xd05c20
[ 204.914083] iwlwifi 0000:2c:00.0: LMAC2 CURRENT PC: 0xd05c24 
[ 204.914084] iwlwifi 0000:2c:00.0: UMAC CURRENT PC 1: 0xd05c1c
[ 204.914086] iwlwifi 0000:2c:00.0: TCM1 CURRENT PC: 0xa0444c
[ 204.914087] iwlwifi 0000:2c:00.0: RCM1 CURRENT PC: 0xa0bd7c
[ 204.914088] iwlwifi 0000:2c:00.0: RCM2 CURRENT PC: 0xb0bd7c
[ 204.914092] iwlwifi 0000:2c:00.0: WRT: Collecting data: ini trigger 13 fired (delay=0ms).
[ 204.914144] iwlwifi 0000:2c:00.0: Start IWL Error Log Dump:
[ 204.914145] iwlwifi 0000:2c:00.0: Transport status: 0x00000042, valid: -1
[ 204.914147] iwlwifi 0000:2c:00.0: Loaded firmware version: 92.67ce4588.0 gl-c0-fm-c0-92.ucode
[ 204.914151] iwlwifi 0000:2c:00.0: 0xFFFFFFFF | ADVANCED_SYSASSERT
[ 204.914153] iwlwifi 0000:2c:00.0: 0xFFFFFFFF | trm_hw_status0
[ 204.914155] iwlwifi 0000:2c:00.0: 0xFFFFFFFF | trm_hw_status1
[ 204.914156] iwlwifi 0000:2c:00.0: 0xFFFFFFFF | branchlink2
[ 204.914158] iwlwifi 0000:2c:00.0: 0xFFFFFFFF | interruptlink1 
...

[Jens1]

I just want to let you guys know I'm in a similar situation and also have this issue. Looking forward to any fix.

[JeanetteC_Intel]

Hello dsanz006 and Jens1,

Thank you for posting in Intel Communities.

I understand that both of you are facing a similar issue with your Intel Corporation Wi-Fi 7. However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.  

Sincerely,

JeanetteC.

Intel Customer Support Technician

[Jens1]

Hi @JeanetteC_Intel thank you for your reply.

I've opened a thread as per your request.
It can be found here: https://community.intel.com/t5/Wireless/Wifi-be200-not-working-after-suspend/m-p/1694272#M60216

Looking forward to your reply.

All the best,
Jens

[JeanetteC_Intel]

Hi Jens1,

Thank you for creating a new thread. Please continue to monitor the new thread you created as it will be replied to by our specialist.

Sincerely,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Reivax523,

I am still investigating the issue you reported. Could you please confirm whether the Intel® Wi-Fi 7 BE200 is an upgrade component for your Lenovo system, which was originally equipped with an Intel Killer AX1650?

I look forward to your response.

Best regards,

JeanetteC.

Intel Customer Support Technician

[LeonH]

I have the exact same problem with the same Intel® Wi-Fi 7 BE200 on my Lenovo Yoga Pro 7i Aura Edition which it comes preinstalled in. This problem is in every distro I have tested with the last one being NixOS with the latest kernel (6.15)

[JeanetteC_Intel]

Hello LeonH,

Thank you for sharing your concern in the Intel Communities.

I understand you're experiencing the same issue with the Intel® Wi-Fi 7 BE200 in your Lenovo Yoga Pro 7i Aura Edition. However, I kindly ask that you start a new thread for your situation. This will enable us to concentrate on your specific issue and offer more tailored support.

Sincerely,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Reivax523

I am continuing to investigate the issue you've reported and would like to know if you'd be able to roll back to 6.14 to see if the problem still occurs.

I look forward to your response.

Best regards

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Reivax523

Did you have a chance to review the previous post?

Please feel free to reach out if you have any questions.

Best regards

JeanetteC.

Intel Customer Support Technician

[melb00m]

Unfortunately, I also have this issue with my new IdeaPad Pro 5 14IAH10. I am on Arch and have the latest kernel and linux-firmware package installed. So it seems to be a pretty widespread issue with laptops containing the BE200 card.

[JeanetteC_Intel]

Hello melb00m,

Thank you for posting in Intel Communities.

I understand that you are facing the same issue with your new IdeaPad Pro 5 14IAH10. However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.  

Sincerely,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Reivax523,

I've reviewed the system specifications and noted that Ubuntu or Linux is not listed as supported. This issue may be related to the computer's compatible operating systems, so it would be best to contact Lenovo for further assistance.

You can find your system specifications here: Lenovo IdeaPad Pro 5 14IAH10 Specifications. To reach out to Lenovo and confirm the supported operating systems, please use this link: Lenovo Support. Additionally, for more information about using Linux with Intel wireless cards, you can refer to our article on Linux* Support for Intel® Wireless Adapters.

For further troubleshooting, we recommend obtaining the latest Intel wireless firmware by installing the latest stable Linux kernel. Once the Linux kernel is installed, the Intel Wi-Fi interfaces should automatically become available, as the necessary firmware is included.

Step 1: Check the dmesg log to verify the current Linux kernel and wireless firmware version.

Step 2: If the dmesg log shows that the system is not using the latest Intel wireless firmware, install the latest stable kernel. For instance, you can install the latest stable version of the mainline kernel, 6.15, from kernel.org, which includes the latest wireless drivers, and also install the latest wireless firmware from the firmware git tree.

Alternative to Step 2: If the Intel WiFi device is not available under a supported kernel, you can obtain the latest wireless firmware from the firmware git tree, manually install the firmware, and load the wireless driver:

# sudo cp iwlwifi-* /lib/firmware/'

# sudo modprobe iwlwifi

If the issue persists, it is advisable to contact Lenovo regarding their operating system support.

Best regards

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Reivax523,

Since I haven't received any response from you recently, I will go ahead and close this thread. If you require help in the future, please submit a new inquiry, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician