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No Wifi adaptor on Ubuntu 22.04

constant-lee
Beginner
1,589 Views

 

Hi,

 

I am using Ubuntu 22.04 LTS

$uname -r
5.19.0-41-generic

 

My wifi controller is as below.

$lspci | grep -i network
00:14.3 Network controller: Intel Corporation Tiger Lake PCH CNVi WiFi (rev 11)

 

The problem is when I enter network setting, it shows no wifi adaptor.

 

The dmesg is as below. 

$ sudo dmesg |grep iwl
[ 10.194499] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 10.202146] iwlwifi: No config found for PCI dev 43f0/6074, rev=0x351, rfid=0x10a100
[ 10.202156] iwlwifi: probe of 0000:00:14.3 failed with error -22

 

Can you help to use wifi on my laptop ?

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5 Replies
DeividA_Intel
Moderator
1,579 Views

Hello constant-lee, 


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Wi-Fi 6 AX201 160MHz.

  


In order to better assist you, please provide the following:  


1. Is the Bluetooth working?  

2. Is the issue recent or was present out of the box?

3. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

4. What is the brand and model name of your laptop?

5. Can you take a picture of the issue?



Regards,  

Deivid A. 

Intel Customer Support Technician 


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DeividA_Intel
Moderator
1,520 Views

Hello constant-lee,  



After checking your thread, I would like to know if you need further assistance. 


If so, please let me know. 



Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Moderator
1,462 Views

Hello constant-lee,  



I was checking your thread and see that we have not heard back from you.  

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 



Regards,  

Deivid A.  

Intel Customer Support Technician  


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constant-lee
Beginner
1,139 Views

Sorry too late response..

 

Below is my answer.

 

1. Is the Bluetooth working?  

--> Yes. Bluetooth is working well.

 

2. Is the issue recent or was present out of the box?

--> It was present from out of the box. 

Originally, window was pre-installed. On the window, wifi was working well.

I change my os from window to ubuntu 22.04 LTS. Then it is not working.

 

3. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

--> Yes.. I use original adapter. I didn't change kernel. I am using the official ubuntu image.

 

4. What is the brand and model name of your laptop?

Samsung NT761XDA

 

5. Can you take a picture of the issue?

constantlee_0-1688972033193.png

 

 

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ggamazing
Beginner
224 Views

is there any solution? looking forward to your reply

 

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