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Intel WiFi requiers reboot

CLL90
Beginner
296 Views

This is happening again. It happened a year or two back, went away, and now is back. 

Intel(R) Wi-Fi 6E AX211 160Mhz    Requires restart. 

Never got an answer any other time I posted this problem so do not think I will get any now. 
It tried many different things last time and nothing fixed it, it eventually just stopped.

This pops up about every other time I start the computer. Sometimes it takes two or three starts before I see it.

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3 Replies
JedG_Intel
Moderator
282 Views

Hello CLL90,

 

Thank you for posting on Intel Community Forum.

 

I can see you're experiencing a recurring issue with your Intel® Wi-Fi 6E AX211 160MHz adapter requiring restarts. To further troubleshoot the issue, kindly follow the outlined steps below.


1. Update to Latest Driver: Download and install the latest Intel Wi-Fi driver 24.30.1

2. Perform Clean Driver Installation

  • Uninstall current wireless drivers completely
  • Clear temporary files
  • Install fresh drivers 

3. Install all pending Windows Updates

4. Update system BIOS to latest version (contact your system manufacturer)

 

To address the issue properly, please share the information below.

 

1. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

2. Which Wi‑Fi driver version is currently installed on your system??

3. Have you tried both Intel generic driver and OEM driver?

4. Do you remember if this issue happened after a new OS update or Wireless driver update?

 

I look forward to your response.

 

Best regards

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
199 Views

Hello CLL90,

 

I wanted to check if you had the chance to review the questions and recommendations I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


May I also know if you have posted this same issue on the Intel Community Forum previously? If you have, kindly share the link to your community post so we can review it and gather additional information.

 

Best regards,

Jed G.

Intel Customer Support Technician



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JedG_Intel
Moderator
162 Views

Hello CLL90,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Jed G.

Intel Customer Support Technician


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