Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7589 Discussions

Intel Wifi Driver (Intel (R) Wi-Fi 6 AX201160MHZ) Not working

Prevalsu
Beginner
1,486 Views

This issue started happening in late december early january, where my wifi would suddenly disappear and I couldn't even access my network settings because it had suddenly disappeared. I couldn't find any new networks nor could I access my previously saved networks. I did some digging and found out that my wifi driver ceased to operate. Since then, it recurs frequently, two to three times daily and I've tried everything. Disable and uninstall, reinstall clean versions, roll backs (this seems to work the best for a short period of time), reset my laptop and intel, looking into the events, everything I can think of for this driver. It still refuses to properly function and everytime I try and fix it, it works for a week at best before it recurs again. Recently, it's been giving me a message saying: "Windows has stopped this program from running (Code 43)", and there's always an intel.net update waiting for me in the settings, but everytime I update it, the wifi driver stops working in the middle of the download and then the update disappears. I also refreshed and checked for any updates (hidden and recommended), did a clean install and reboot, and nothing has worked so far. 

0 Kudos
6 Replies
AlHill
Super User
1,481 Views

How about some information?

 

Download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
Prevalsu
Beginner
1,478 Views

 it won't let me upload it since it's saving it as a txt but once i try to upload it here the file type is being uploaded as an application?

0 Kudos
Prevalsu
Beginner
1,477 Views

ok, I managed to get it into a txt document

0 Kudos
Steven_Intel
Moderator
1,416 Views

Hello Prevalsu,


Thank you for posting on the Intel® communities.


I am sorry you are having issues with your Intel® Wi-Fi 6 AX201 (Gig+), I will be glad to assist you.


Please provide the following information:



As well, please make sure there are no pending Windows updates and also to check the steps in the following article treating multiple error codes such as Code 43: https://www.intel.com/content/www/us/en/support/articles/000031150.html


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Steven_Intel
Moderator
1,371 Views

We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Steven_Intel
Moderator
1,326 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Reply