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Intel® Wireless-AC 9560 Device Cannot Start. (Code 10)

YChon
Beginner
1,333 Views

I tried all the method and it is still the same. But when I open BIOS and 'load optimized default' it works for only a short while. When I tried gaming (Counter-Strike: Global Offensive) it will go back to 'Device cannot start. (code 10)

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AlHill
Super User
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Describe your hardware. Are you a laptop? What OS version and build? Is the 9560 part of your original hardware configuration, or did you add it?

 

Doc

 

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YChon
Beginner
704 Views

Laptop. Windows 10 Home. Asus TUF Fx505g. Original built in

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AlHill
Super User
704 Views

Ok, but you need to provide the OS version (i.e. 1809).

 

However, since you are a laptop, you need to be working with ASUS on this, as they are solely responsible for support of your laptop.

 

Doc

 

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YChon
Beginner
704 Views

The problem is when I play online games thats when the driver stopped working

 

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AlHill
Super User
704 Views

Ok, but ASUS is still responsible for the laptop and any integration, modification, drivers, etc. You need to be working with ASUS. And, you should be using ONLY the drivers from ASUS (unless they inform you differently).

 

Doc

 

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