Wireless
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Hello! I've just bought new notebook and I have severe wifi connection issues (which I don't have with others notebooks/phones connected to my router) on Windows 10

AMako
Beginner
‎04-27-2019 11:58 AM
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AlHill
Super User
‎04-27-2019 12:25 PM
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Contact the manufacturer of your notebook, as they are responsible for your support.

 

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AMako
Beginner
‎04-27-2019 02:21 PM
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Thanks! I already did, just thought maybe I could ask here too

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n_scott_pearson
Super User
‎04-28-2019 03:19 AM
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Support is provided here for only the retail versions of the Wireless modules. The OEM versions used by many of the laptop manufacturers can have different firmware and thus cannot be supported here. Reports of issues with the OEM versions can only come from.through the laptop manufacturers, so the issues need to be reported to and handled by them.

...S

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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

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