I purchased the Hades Canyon less than 1 week ago and the #1 thing that stands out is the connectivity issues. I have both wired and wireless connections into my Google router. All basic diagnostics I've run show that everything is "healthy" but throughout the day it simply fails to not load web pages, or "Can't connect to server messages". After a few minutes I can retry and the web page might load. I also get very slow download speeds. I have 90mbs connection usually and it has taken well over 10 minutes to download a 1gb file where on other devices that might take half of the time.
Attached is the system support utility report. Thank you!
Link Copied
You have a Hades Canyon nuc.
Same issue reported here: https://forums.intel.com/s/question/0D50P00004IyUqrSAF/intel-8265-dual-band-wireless-lan-speed-is-sl...
You may want to join that thread.
Doc
Thank you sir. However, after reading that post I think my issue is slightly different. My internet speeds are the same across devices (including the NUC), but the NUC fails load webpages occassionally.
Hi Oscar,
The link you sent me for the Bios update was for a different NUC model. Are you sure that is the correct one?
According to my Intel Driver & Support Assistant the latest BIOS version is 0054. Which is the same version I am on.
Thanks
Hi @bfris1 ,
Leon
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