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RMu
Beginner
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Intel Wireless-AC 9560 & Kaby Lake R compability

Is Intel Wireless-AC 9560 (M.2 CNVio) compatible with "Kaby Lake R" notebook platform (Dell XPS 9360 i7-8550I)?

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3 Replies
RMu
Beginner
201 Views

Sorry for misprint, meant "i7-8550U"

idata
Community Manager
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rus-transit: Thank you for joining the Intel Communities Support.

 

 

I looked in Dell"s web site for a possible compatibility chart for wireless products, but I was not able to find that information:

 

https://www.dell.com/support/home/cr/es/crdhs1/product-support/product/xps-13-9360-laptop/diagnose

 

 

In the following link you will find useful information about the integration of a wireless card:

 

https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networki...

 

 

Please get in contact with Dell directly so they can confirm if the unit will be compatible with the laptop:

 

https://www.dell.com/support/home/us/en/04

 

 

Regards,

 

Alberto R.

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
RMu
Beginner
201 Views

Thanks for your reply, Alberto.

This link is broken in your message:

 

https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networki... https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networki...

In this arcticle

https://www.intel.com/content/www/us/en/support/articles/000026155/network-and-i-o/wireless-networki... What Are the Integrated Intel® Wireless-AC (CNVi) and Companion RF...

I found information:

They currently only support certain processors:

- 8th Gen Intel® Core™ processors

- Intel® Pentium® Silver processors based on Gemini Lake

- Celeron® processors based on Gemini Lake

/* Last Reviewed: 06-Nov-2018 */

In fact this information is not full = incorrect.

As I understood, 1st item (8 Gen ...) may be replased by:

- Coffee Lake;

- Whiskey Lake;

- Amber Lake;

- Kaby Lake G.

Kaby Lake R (8th gen Intel CPU) platform can't work with AC 9560 (Intel® Wireless-AC CNVi).

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