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Intel WiFi Link 4695AGN not working (SOLVED)

Computer: Sony Vaio VGN-CR410E

Wireless adapter: Intel Wireless WiFi Link 4695AGN

Driver version: 12.4.1.4 (latest)

OS: Windows 7 SP1

Problem: Wireless adapter is not detecting any networks

Description:

Since the 4695AGN adapter stopped detecting networks, I bought another new one. I installed the new 4695AGN adapter, but it still won't detect any networks. Both adapters were showing as working properly in device manager. My laptop's physical wireless switch is on. Another thing is that the Intel MyWiFi Utility doesn't recognize the adapter (See picture below)

http://s14.postimage.org/vug2bel69/Untitled.png http://s14.postimage.org/vug2bel69/Untitled.png

I checked Manage > Service > Wired Autoconfig & WLAN Autoconfig and set them both to Automatic.

I ran the Diagnostic test and the results showed that the hardware radio is off, however, my wireless physical switch is on (See picture below)

http://s17.postimage.org/crh0q8d7z/Untitled.png http://s17.postimage.org/crh0q8d7z/Untitled.png

There seems to be no FN+F key combinations for turning on the WiFi radio on Vaio laptops (See link below)

http://en.kioskea.net/faq/294-wi-fi-wireless-configuration-for-your-laptop http://en.kioskea.net/faq/294-wi-fi-wireless-configuration-for-your-laptop

I have been struggling with this for a couple months. The temporary solution is I am using a USB wireless adapter. If anyone has any advice, it would be much appreciated.

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Community Manager
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Hello MatijaB

 

 

Thank you for posting in the Intel® community.

 

 

Intel Customer Service no longer responds to telephone, chat, or e-mail inquiries for this [Product Name] but you may want to try our /community/tech/discontinued-products https://communities.intel.com/community/tech/discontinued-products to get recommendations from fellow community members. You may also find the https://www.intel.com/content/www/us/en/support/discontinued-products.html https://www.intel.com/content/www/us/en/support/discontinued-products.html helpful to address your request.

 

 

Regards,

 

Leonardo C.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

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