I Have an Asrock 390m-itx/ac mobo. Everything was fine, but then these automatic updates were pushed to my pc, and now the intel wireless bluetooth is screwed up. You can see the little usb icon in the systray toggling on/off continuously, and if you look in device manager, the icon is constantly disappearing and reappearing, and you can hear the windows new connection sound effect constantly going off. Intolerable.
To delete or uninstall it, I first have to disable it, otherwise I get an error that it’s in use. I have tried: removing from device manager, uninstalling from programs, sfc /scan now, update driver, roll back driver, roll back windows updates, using generic driver, using intel driver from asrock website, using latest driver from intel’s website, in-place upgrade. Unfortunately, restore points were not turned on.
Microsoft is now recommending I do a full clean install now. Intel, do you have anything for me to try first?
To perform a Clean WLAN Install:
Hope this helps,
I just had a repeat of my problem. I tried your steps a few times and each time I got the problem back. This time, I can’t connect it to a recent Windows update. The only thing that changed was I installed a new VR Helmet, the Valve Index. Everything was fine for a few days, and then I go to find this terrible curse is back.
I’m on the verge of another painful reinstall from scratch, so please let me know if there’s anything I should try.
I should note that when I see intel wireless in my device manager, i can uninstall, but there is no checkbox to delete files as well. This does exist on Intel Bluetooth. When I reboot, the Intel Wireless driver is already reinstalled.
I just wanted to say thank you. I wound up reinstalling Windows to 1903 and then updating to 1909, this time with an image backup in case anything went wrong. The driver situation did not recur. But if I am stuck in that hole again in the future, I’ll refer to these steps. Thank you very much.