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KC certificate and report for AX210NGW

Mirha
Beginner
577 Views

 

Hello,

 

We are an audio distribution company trying to reach out to get the KC certificate and report for AX210NGW!

 

The audio device contains the KC-certified AX210NGW Wifi/BT module, but we couldn't get the KC certificate and test report from the manufacturer since Intel didn't support it. 

 

Can you please help us ASAP?

 

If you need any documents that the device includes, we can share them with you!

 

Please check and come back to us urgently!

 

Thank you so much for your help!

 

Best regards 

Mirha 

 

 

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6 Replies
JedG_Intel
Moderator
519 Views

Hello Mirha,

 

I understand that you'd like to request for the KC certificate and report for AX210NGW. I will be checking this matter internally and I'll give you an update as soon as possible.

 

Best regards,

Jed G.

Intel Customer Support Technician


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Mirha
Beginner
514 Views

 

Hi Jed,

 

Okay, we look forward to hearing from you soon! 

 

Many Thanks for your help!

 

Best regards  

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JedG_Intel
Moderator
476 Views

Hello Mirha,

 

I'm writing to gather more information so I can address this properly. Please share the details below.

 

1. Based on the initial post, the audio device has the AX210 installed. Can the you share the brand and model of the audio device that you are reporting? An internet link of the device would be helpful.

 

2. Can you please also share the reason from the Audio device manufacturer why they can't provide the KC certificate and test results?

 

I hope to hear from you soon.

 

Best regards,

Jed G.

Intel Customer Support Technician


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Mirha
Beginner
470 Views

 

Dear Jed,

 

Can you please provide me with your email address?

 

I can share more details with you via email!

 

Or, does this have any secret talk feature here?

 

Look forward to hearing further from you!

 

Best Mirha

 

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JedG_Intel
Moderator
463 Views

Hi Mirha,


I sent you an email to continue the support. Please check your inbox at your earliest convenience.


Best regards,

Jed G.

Intel Customer Support Technician


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Mirha
Beginner
461 Views

 

Thanks, Jed!

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