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Little problems with my Intel Wifi 6e ax210

Blasterdigital
Beginner
831 Views

Hello, yesterday I remplaced my wifi card with the ax210 and since then I had bluescreens that I found a solution to but now I got another problem, my ping isn't constent at all, it's always changing, and I know it's not my rooter because before putting the ax210 in my laptop I was using a external wifi adapter.

The driver is up to date so I don0t know what I'm doing wrong?

Thank you for any help!

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Ernesto_C_Intel1
Moderator
722 Views

Hi Blasterdigital, 


Thanks for posting in Intel Communities. 


May I know the following:

  1. May I know the brand and model of your laptop?
  2. What was the original wireless card installed in your laptop?
  3. What is the version of the wireless driver installed in your device?


Regards,


Ernesto C.

Intel Customer Support Engineer


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Blasterdigital
Beginner
710 Views

Greetings,

Apologies for my bad english, my computer is a ASUS TUF Gaming F15 FX506HEB, the original wireless card was a MediaTek Wi-fi 6 MT7921 and my current driver version is the 23.100.0.4.

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RandyT_Intel
Moderator
659 Views

Hi Blasterdigital, 

 

Original equipment manufacturers (OEMs) may limit the computer to only specific wireless adapters, causing an installation error when booting with a different, previously installed wireless adapter.

 

I recommend contacting the manufacturer, vendor, or place of purchase about availability and support for Intel Wireless Adapter upgrades. Laptop manufacturers must meet regulatory requirements to determine if you can install the Intel Wireless Adapter in your system.

 

Best regards, 

 

Randy T. 

Intel Customer Support Technician 


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