Hi, sorry for my bad english!
Ive two Laptops with Intel WLAN moduls. And both lost the connection without any message. I mean, windows say nothing. The icon in the tray says: Connected, and access to the Internet...
Ive change the router, but no effect.
Both Laptops: Windows 10
The older one: Intel Dual Band Wireless- AC 3160
The newer one: Intel Wireless AC 9560 160 MHz (runs in 5 ghz area)
newest driver from Aug. 2019
Energysaving is disable on every device!
i hope someone can help me.... and i hope in german language too ;)
Thank you for posting on the Intel® communities.
Please try the following and let me know if the issue persists:
1- Download the following driver.
2- Uninstalling the Wi-Fi/Bluetooth® Drivers (both) for your Intel® Wireless Adapter as shown on the following link.
3- Install the driver downloaded in step 1.
4- Make sure to have the Power Management settings as shown on the following link.
5- Finally, please set the adapter settings as shown on the Recommended Settings for 802.11ac Connectivity article.
Intel Customer Support Technician
A Contingent Worker at Intel