WE have 6 computers in the house all running on the same network. Two of them are using the AC 8260 network adapter but when tested online at IPv6-test they show no IPv6 address detected. The 4 others are not Intel and they pass the test on the same network. All computers have the same Windows configuration and IPv6 is selected. Is there a special setting I need to do to make these work on IPv6?
Hello Leo and thank you for your quick response.
I am using a Asus Q325UA 2 in 1 laptop so it is a high end computer. Yes, the Intel Network Adapter was preinstalled and the computer hardware has not been modified in anyway.
The file has been reattached.
Thank you again! Ken
Thank you for the information.
Thank you for completing the testing, allow me to investigate the case. In the meantime provide me with the following information.
· Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
· Steps to save the report:
1- Run the utility.
2- Click on “Scan” to get the scanned system.
3- Once the scan is complete click on “next”.
4- Use the “save” option, save the report to your desktop.
5- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box.
· The MSinfo32 report.
· Al the information requested on the file attaché to the post.
Hope this helps.
Intel Customer Support Technician
Under Contract to Intel Corporation