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Network Adapter undetected in safe mode (TX3000E)

Megaidol
Beginner
1,001 Views

I am stumped and have tried everywhere else, my internet works just fine in standard mode in Windows 11 but when I go into Safe Mode with Networking I get nothing not even ethernet and when I click on the network it shows nothing but a square saying airplane mode not showing weather it is enabled or not Also the troubleshooter does not work in Safe Mode. When I go to the network adapter in the control panel it shows nothing. All of it just disappears when in Safe Mode and I have tried reinstalling , repairing , resetting. Then I go into normal Windows and it all works fine. Does anyone have a fix for this , if so please fill me in. Thank you.

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4 Replies
AlHill
Super User
999 Views

Sounds more like an Archer and/or Windows problem.  Go to their support pages for assistance.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Megaidol
Beginner
965 Views

Well we know how fun trying to get anything from them, like I said this was my last option . I have tried everywhere else, so I was thinking maybe someone else has had the same issue here. Worth a shot!

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DeividA_Intel
Employee
926 Views

Hello Megaidol,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your computer.   


  

In order to better assist you, please provide the following:  


1. What is the brand and model name of your wireless adapter?

2. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

3. Is the Bluetooth working? 



Regards,  

Deivid A.  

Intel Customer Support Technician 


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AlHill
Super User
919 Views

This has already been answered, by me.

The adapter is a tplink archer TX3000E.  It is NOT an intel product.

Check https://www.tp-link.com/us/home-networking/pci-adapter/archer-tx3000e/

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

 

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