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How to Enable Wi-Fi 6E/ 6GHz Band Using Intel® Wi-Fi 6E AX210 (Gig+)
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New Wi-Fi software & drivers available

John_S_Intel
Employee
1,550 Views

* Intel recommends that you obtain and use the software provided by your laptop manufacturer. Please check for the latest downloads from your OEM first. *

We have posted the latest generic version (17.13.11) of Intel® PROSet/Wireless WiFi Software and drivers to download center:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=24576 Intel® PROSet/Wireless Software for Windows 8.1*

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=24577 Intel® PROSet/Wireless Software and Drivers for Windows 8*

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=24578 Intel® PROSet/Wireless Software and Drivers for Windows 7*

This version supports the following products:

Intel® Dual Band Wireless-AC 3160

Intel® Dual Band Wireless-AC 7260

Intel® Dual Band Wireless-AC 7260 for Desktop

Intel® Dual Band Wireless-AC 7265

Intel® Dual Band Wireless-N 7260

Intel® Dual Band Wireless-N 7265

Intel® Wireless-N 7260

Intel® Wireless-N 7265

10 Replies
MHern9
Beginner
461 Views

You guys suck.

Jose_H_Intel1
Employee
461 Views

Hi Indest, I tested the command with two different systems and in both cases 802.11ac was showing up.

Let's verify VHT mode is enabled in the advanced tab of the adapter properties window. Please indicate if you have modified any settings with the Administrator Tool.

http://www.intel.com/support/wireless/wlan/sb/CS-025393.htm Intel® Wi-Fi Products — What are the advanced Wi-Fi adapter settings?

MHern9
Beginner
461 Views

No modification

Jose_H_Intel1
Employee
461 Views

Please uninstall Intel® PROSet Wireless Software from Programs and Features and the driver from Device Manager, restart your system, and then install the latest version again.

BB4
New Contributor II
461 Views

Joe, can you tell us why a radio might not be identified as AC like that in netsh, yet will still perform as it should?

MHern9
Beginner
461 Views
MHern9
Beginner
461 Views

I should add, I used iOrbit uninstaller to make sure there was no trace of the old software behind. Still the same problem.

MHern9
Beginner
461 Views

So joe_intel, you think ignoring the problem solves the issue?

John_S_Intel
Employee
461 Views

If you're willing to do more troubleshooting, please open a support case with our contact center and ask them to escalate your issue so we can do more in-depth troubleshooting.

Should problems continue to persist, contact Intel Customer Support.

US

Worldwide

http://www.intel.com/p/en_US/support Intel Customer Support

MPell5
Novice
461 Views

Hi JohnS, I'm curious about something.

When ever we have an issue with these adapters, you seem to always say "Troubleshoot with us" or ask us some ignorant question like you legitimately don't know what the issue is.

Isn't troubleshooting and releasing updates your job?

Here's a suggestion: Buy a notebook with your adapter and try using it like a normal person. You'll quickly see what we are all saying. Then, you can do your own troubleshooting! Isn't that amazing??

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