Wireless
Issues related to Intel® Wireless Adapters and technologies
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
6095 Discussions

Problem with 2230 integrated adapter on HP Envy-4 1161 with Windows 10 onboard

AKoma4
Beginner
1,113 Views

Hi everyone. I have a problem with my Intel 2230 Wi-Fi adapter. When I use my ultrabook wi-fi connection is breaking. OS (win10) indicates, that the internet connection lost, browser shows different errors like "DNS probe failed". The list of Wi-FI access points clears. Some net applications don't response. Then it may restore unexpectedly.

I tested connection with different routers. The problem is not wired with a provider or transport devices, because other wi-fi devices like smartphone, tablet, notebooks works well. I tried to refresh my OS, but it didn't help. I also tried to refresh my driver 15.16.0.2, but it updated to 15.16.0.1 with new status "Microsoft Windows Hardware Compatibility Publisher" and the problem wasn't solved. Help me to make work with the Internet through Wi-Fi not like a battle, please.

0 Kudos
2 Replies
jbenavides
Honored Contributor II
132 Views

Hello mailto:Harry@James Harry@James,

Here are some initial recommendations and important aspects related to WiFi connection issues:

- The Intel® Centrino® Wireless-N 2230 is not fully supported with Windows 10*, however, it should work well with it using the Windows 8.1* driver, as noted in the advisory: http://www.intel.com/support/wireless/wlan/sb/CS-035711.htm Intel® Wi-Fi Products — Which Intel® Wireless Adapters Work With Windows® 10?

- Check with the http://www.intel.com/support/oems.htm Computer Manufacturer Support and confirm if your system is supported with Windows 10*. If possible, obtain and use their version of the Wireless drivers.

- As a second option, you may use the generic version of Intel® PROSet/Wireless Software for Windows 8.1*. Available from Intel® Download Center: https://downloadcenter.intel.com/download/25276/Intel-PROSet-Wireless-Software-for-Windows-8-1- Download Intel® PROSet/Wireless Software for Windows 8.1*.

- Apply the configuration from the document: http://www.intel.com/support/wireless/sb/CS-030709.htm Wireless Networking — What are the Recommended Settings for 802.11n Connectivity?

AKoma4
Beginner
132 Views

Thank you for your recommendations! I found the way to select a version of installed driver. The problem seems solved with driver version 15.17.0.1 for Windows 8.1 taken on Intel site.

Unfortunately HP doesn't publish any Intel drivers after Windows 8 for my laptop.

Reply