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Hello Teachjj,
Thank you for posting in Intel Communities.
An Error Code 10, 22, 28, 31, 43, or 45 in Device Manager may occur under the following circumstances:
- Bluetooth cannot be enabled.
- There is a yellow exclamation mark (!) next to the Bluetooth or Wireless (Wi-Fi) device in Device Manager.
- The properties of the Bluetooth or Wireless device in Device Manager indicate the status as "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE."
To assist you more effectively, I would appreciate it if you could provide your system configuration. You can do this by downloading the Intel® System Support Utility for Windows* software. Once the download is complete, please run SSU.exe.
Instructions:
- Scan: Check the box labeled "Everything."
- Click "Scan."
- Review: Once the scan is complete, click "Next."
- Click "Save" and attach the SSU log file in your reply.
I look forward to hearing from you soon.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Sorry for the late reply. I was responding to my email not here.
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Hello Teachjj,
Did you have a chance to review the previous post?
Please feel free to reach out if you have any questions.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello Teachjj,
Since I haven't received any response from you recently, I will go ahead and close this thread.
Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.
Sincerely,
JeanetteC.
Intel Customer Support Technician
