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Beginner
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Problems with Intel Centrino Wireless-N 2230

Hello All,

 

I am not sure whether this is even the right forum. Please pardon my ignorance, if it is so.

For last two weeks, wi-fi has not been working on my windows 8 machine. Wi-Fi switch is a software based switch on my machine. It is ON when I start the machine. But it does not list any wi-fi networks (I know the existence of the networks as I am successfully getting connected to those networks using my other devices). If I switch off the wi-fi, I cannot turn it on unless I restart the machine. The problem persists in my house as well as my office. We don't have any technical person in the office as I work for an NGO.

 

 

I don't know whether it is the windows update or installing Intel PRO wireless suite.

 

 

Here are the things I have tried:

 

  • Uninstalling PRO wireless software
  • Rolling back to previous version of the driver
  • Uninstalling the device using device manager
  • Just updating the driver to the latest version from Intel's website
  • Uninstalled all the windows updates of last two weeks
  • Changing the power setting to keep the wi-fi on and under maximum performance

 

I don't know how to solve this problem. I am using wired connection for last two weeks.

 

 

My machine is - http://www.amazon.com/Computer-Corp-GT60-0NC-004US-9S7-16F311-004/dp/B007Y27NX4/ref=sr_1_7?ie=UTF8&q... MSI Computer Corp. Notebook GT60 0NC-004US;9S7-16F311-004 15.6-Inch Laptop

 

 

Operating System: Window 8 Pro 64 bit

 

 

Wi-Fi Card: Intel Centrino Wireless-N 2230

 

 

Here is the result of my ipconfig /all:

 

 

---------------------------------------

 

C:\Users\SharadaPrasad>ipconfig /all

 

 

Windows IP Configuration

 

 

Host Name . . . . . . . . . . . . : CSP_MSI_PC

 

Primary Dns Suffix . . . . . . . :

 

Node Type . . . . . . . . . . . . : Hybrid

 

IP Routing Enabled. . . . . . . . : No

 

WINS Proxy Enabled. . . . . . . . : No

 

 

Ethernet adapter Ethernet:

 

 

Connection-specific DNS Suffix . :

 

Description . . . . . . . . . . . : Killer e2200 Gigabit Ethernet Controller

 

(NDIS 6.30)

 

Physical Address. . . . . . . . . : 8C-89-A5-02-16-10

 

DHCP Enabled. . . . . . . . . . . : Yes

 

Autoconfiguration Enabled . . . . : Yes

 

Link-local IPv6 Address . . . . . : fe80::3df0:b05b:68c7:6950%21(Preferred)

 

IPv4 Address. . . . . . . . . . . : 192.168.11.15(Preferred)

 

Subnet Mask . . . . . . . . . . . : 255.255.255.0

 

Lease Obtained. . . . . . . . . . : Wednesday, July 31, 2013 11:04:00 AM

 

Lease Expires . . . . . . . . . . : Saturday, August 3, 2013 11:04:00 AM

 

Default Gateway . . . . . . . . . : 192.168.11.1

 

DHCP Server . . . . . . . . . . . : 192.168.11.1

 

DHCPv6 IAID . . . . . . . . . . . : 546081189

 

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-87-CD-10-8C-89-A5-02-16-10

 

 

DNS Servers . . . . . . . . . . . : 202.79.32.4

 

NetBIOS over Tcpip. . . . . . . . : Enabled

 

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

 

Connection-specific DNS Suffix . :

 

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

 

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

 

DHCP Enabled. . . . . . . . . . . : No

 

Autoconfiguration Enabled . . . . : Yes

 

IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:181f:e73:3f57:f4f0(Prefe

 

rred)

 

Link-local IPv6 Address . . . . . : fe80::181f:e73:3f57:f4f0%13(Preferred)

 

Default Gateway . . . . . . . . . : ::

 

NetBIOS over Tcpip. . . . . . . . : Disabled

 

 

Tunnel adapter isatap.{D1E1C782-AF1C-483A-B427-19B83276C577}:

 

 

Media State . . . . . . . . . . . : Media disconnected

 

Connection-specific DNS Suffix . :

 

Description . . . . . . . . . . . : Microsoft ISATAP Adapter # 6

 

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

 

DHCP Enabled. . . . . . . . . . . : No

 

Autoconfiguration Enabled . . . . : Yes

 

 

-----------

 

 

Any help will be highly appreciated.

 

 

Thanks and Regards,

 

Sharada Prasad
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2 Replies
Highlighted
Employee
33 Views

Hello Sharada Prasad,

The information you provided seems to indicate the Wi-Fi radio switch is off. Your system may also have a hardware switch or key combination besides the software switch (apparently Fn+F8 based on the function key guide http://www.msimobile.com/level3_productpage.aspx?id=356 http://www.msimobile.com/level3_productpage.aspx?id=356).

Please contact your system manufacturer for further assistance if needed.

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Highlighted
Beginner
33 Views

I have the same problem with a new (8/17/13 purchase) HP Envy 15.6" TouchSmart machine. How do we fix this or does the whole machine have to go back?

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