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RKisj
Beginner
1,037 Views

Sony VAIO with Intel dual band Wireless AC 7260. No internet.

I installed in my Sony VAIO (SVE1512H6EW) the Intel dual band Wireless-AC 7260. According to the device manager the AC 7260 is working properly, with up to date drivers from the Intel site, but no internet connection is possible. In the netwok centre Wifi 3 is indicated but can not be switched on. Installing the old wireless network card again gives immediately internet access via Wifi (without an added number).

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3 Replies
ASouz7
Honored Contributor II
123 Views

Hello Rootje,

It may result that this wireless adapter is not compatible with your system. Your best option would be to consult SONY* for assistance as they are the only ones that can provide you a list of tested, certified and approved cards that are compatible with your system. Please bear in mind that Intel does not support this type of integration so we recommend that you access this link for further information: http://www.intel.com/support/wireless/wlan/sb/cs-011644.htm Intel® Wi-Fi Products — Regulatory Information Regarding Hardware Installation or Upgrade

On our best effort to help you, we also recommend that you look access these links:

http://www.intel.com/support/wireless/wlan/sb/CS-031167.htm Intel® Wi-Fi Products — Why Doesn't My Laptop Recognize My New Intel Wireless Adapter?

http://www.intel.com/support/wireless/wlan/sb/CS-025332.htm Intel® Wi-Fi Products — Resolving Wi-Fi Network Connection Issues

http://www.intel.com/support/wireless/wlan/sb/CS-034875.htm Intel® Wi-Fi Products — TechNote: Access Point Interoperability Issue with uAPSD

RKisj
Beginner
123 Views

Hello Aleki_intel,

thank you for your answer.

What is the purpose of those regulations? My MacBook and my Samsung phone both have 5 Ghz access capability and has my wish for the the VAIO too.

ASouz7
Honored Contributor II
123 Views

Hello Rootje,

To comply with the laws applied by each country and the installation must be done only by the OEM and/or authorized technicians.

The purpose is describe in the link sent you previously.

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