Troubleshooting Wi-Fi Icon Disappearance and Code 43 Error on Intel Wi-Fi 6 AX201 Adapter

[Mehina]

I have a problem with the Wi-Fi icon. It keeps disappearing while I'm using my laptop.

After scanning the Intel Wi-Fi 6 ax201 160MHz, while the icon disappears, I get this error:
"Windows has stopped this device because it has reported problems. (Code 43)"
This error only appears while the icon disappears.

How do I deal with the problem?
1- Uninstall the device
2- Scan for hardware changes

This is a temporary solution. The icon appears and I use the internet for a while, then disappears again. I repeat the process throughout my use. This is very annoying.

My attempts:
1- Installed the latest version of the driver
2- Ensure the latest system updates are installed

Some informations:
1- OS Name: Microsoft Windows 11 Home Single Language

2- 

What I want to do now is first confirm that the problem is software-related, not hardware-related.

[Mike_Intel]

Hello Mehina,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. What is the brand and model of your system?
2. Was it working fine before?
3. What was the last change made in the system before the issue started?
4. What are the troubleshooting steps that you tried so far?
5. For me to review the hardware and the installed drivers, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Anshuman1]

I have the same issue and here's the log file. Please help

[Mike_Intel]

Hello Mehina,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

@Anshuman1

If you need assistance, please create a new thread for us to assist you on your own thread and gather the details of your systems.

Best regards,

Michael L.

Intel Customer Support Technician

[3Fees]

Your power tab is missing, most likely a power management issue. There are several way to repair this. Google search power tab missing from wifi adapter in device manager.

Odds are you have it enabled to allow windows to shut down the wifi to save power, remove the check in the box on the power tab and 

the icon will stay visible and you'll stay connected. Might try reset the network adapter in windows and when its running uncheck the box to allow windows to shut off the wifi adapter to save power.

This has happened in other devices and other people. The repair is uncheck the box so the device is staying powered up.

Cheers

3Fees